Which app has more detected Shopify stores, Crisp ‑ Live Chat & AI Chatbot or Tidio ‑ Live Chat & AI Chatbot?
Tidio ‑ Live Chat & AI Chatbot has the larger detected footprint with 19,172 detected stores.
Shopify app comparison
Crisp ‑ Live Chat & AI Chatbot vs Tidio ‑ Live Chat & AI Chatbot— adoption, reviews, and pricing compared with real detection data
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Shared HelpdeskShared ChatShared Home & GardenShared Apparel & Accessories
Combined detected footprint
19,701
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Jun 19, 2026, Crisp ‑ Live Chat & AI Chatbot is detected on 529 Shopify stores vs 19,172 for Tidio ‑ Live Chat & AI Chatbot.
Side-by-side stats
Adoption, reviews, and pricing
| Signal | Crisp ‑ Live Chat & AI Chatbot | Tidio ‑ Live Chat & AI Chatbot |
|---|---|---|
| Detected stores | 529as of Jun 19, 2026 | 19,172as of Jun 19, 2026 |
| Reviews | 42 reviews | 2,596 reviews |
| Rating | 4.1 | 4.7 |
| Pricing posture | Free plan available | Free plan available |
| Top categories | Home & Garden, Apparel & Accessories, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | France, United States, United Kingdom | United States, United Kingdom, Australia |
| Momentum band | No positive or neutral public band | No positive or neutral public band |
Switching movement
8 brands dropped one and added the other in the last 180 days
FAQ
Comparison notes
Does Shoplist show exact merchants switching between Crisp ‑ Live Chat & AI Chatbot and Tidio ‑ Live Chat & AI Chatbot?
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
What data powers these Shopify app comparisons?
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.