Which app has more detected Shopify stores, Chatway Live Chat & AI Chatbot or tawk.to Live Chat?
Chatway Live Chat & AI Chatbot has the larger detected footprint with 2,359 detected stores.
Shopify app comparison
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Combined detected footprint
3,608
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Aug 19, 2026, Chatway Live Chat & AI Chatbot is detected on 2,359 Shopify stores vs 1,249 for tawk.to Live Chat.
Side-by-side stats
| Signal | Chatway Live Chat & AI Chatbot | tawk.to Live Chat |
|---|---|---|
| Detected stores | 2,359as of Aug 19, 2026 | 1,249as of Aug 19, 2026 |
| Reviews | 477 reviews | 247 reviews |
| Rating | 4.9 | 4.2 |
| Pricing posture | Free plan available | Price: Free |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco |
| Top countries | United States, Japan, United Kingdom | United States, United Kingdom, Australia |
| Momentum band | No positive or neutral public band |
FAQ
Chatway Live Chat & AI Chatbot has the larger detected footprint with 2,359 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.
| No positive or neutral public band |