Media
About this app
Launched: Apr 11, 2025, 12:00:00 AM
24/7 AI live chat answers questions, deflects tickets, boosts sales. Instant support, no extra staff
Elevate your store with ChatIn, an AI live chat support, chat service bot, support automation solution. Instantly answer customer questions on products, shipping, and returns, 24/7. Our smart ecommerce chatbot learns from your catalog, FAQs, and manuals for accurate responses, deflecting tickets. Escalate complex inquiries to human agents. Customize the chat widget to your brand. Track key metrics like CSAT and tickets solved via our analytics. Boost sales and customer satisfaction with ChatIn.
- Answer questions 24/7 – resolve product, shipping & order inquiries instantly.
- Upload manuals & FAQs – train your AI chat bot on your technical documentation
- Escalate complex chats – seamlessly transfer inquiries from AI to human agents.
- Analyze support performance – track tickets solved, CSAT, and conversion rates
- Customize appearance – align with your store branding, colors, fonts, and voice
Features
Real-time messaging
AI chatbots
Live chat
File upload
Agent analytics
Automated responses
FAQs
Greetings
Product recommendations
Quick replies
Order updates
Customization
Color and font
Chat window
Business hours
Welcome messages
Chat buttons
Chat assignment
Agent avatar
Editing tools
AI generation
Display options
Instant answers
Customer feedback
Mobile responsive
Pricing Plans
Free
Free
- Basic AI chat with 25 tickets/month
- Custom greetings & first responses
- Analytics dashboard & reports
- Simple store branding & customization
- Unlimited conversation history
- Basic developer support
Starter
19.99
- All Free plan features included
- 100 support tickets/month
- Human escalation for complex inquiries
- Enhanced branding & theme controls
