Cancel My Order

Let customers cancel their orders without overloading your support team.

Free your team from handling order cancellations with a fully automated process. Place a clear Cancel order button on the Order Status page so customers can fix mistakes themselves. The app inherits your theme styling, and you control the text. Automatically hold orders during a fully custom time window and release for fulfilment if not cancelled. Choose to refund customers to their original payment method or store credit, and send a confirmation email to the customer.

• Self-serve cancel button on your Order Status pages
• App block automatically matches your theme styling with no custom CSS needed
• Configure a fully custom order hold window to allow self-serve cancellations