Reviews for Zapiet ‑ Pickup + Delivery

Great app, functions as promised and the support came through in the end despite the very busy times.

This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well! Fully recommend!

Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs

I appreciate the team's continued support through the COVID-19 Pandemic. Many of us are relying more on delivery and having to modify pickup strategies, and I thoroughly appreciate this team's help.

Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!

Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

I have been using the app for over 12 months now and am very happy. I use it to customise my unique delivery and pick method of my business. I am busy running my business, and the Zapiet team have been extremely helpful and prompt to make changes and updates as I have needed them. I am very appreciative of their support and follow up and would recommend Zapiet to anyone needing a customized check out with great customer service. Thank you Zapiet.

I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team. App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!

Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)

This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

The Zapiet Store Pickup + Delivery app is hands down the best. I have tried literally every delivery/pickup app available and nothing compares. Beyond being packed with features, the customer service is truly exceptional. Bravo, Zapiet.

There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!

The customer service has been extremely helpful and very polite while I've been figuring everything out! It was hard finding the right app for what we needed for our business, but this seems to be a great fit.

Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!

Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas

DIRT Flowers

2020-02-07

United States

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

Tender Loving Empire

2020-02-07

United States

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Great app and an even better support team. Fast response with solutions to any questions. Highly recommend

Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.

We had a question about the integration in our custom theme and contacted support. Support is great, they respond very fast. Plugin works as expected.

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

We had some issues getting the app to work, it was letting people check out without booking a delivery time and day. The team at Zapiet dug through the coding in our site and found remnants of code from a disused app causing the issue and removed it, leaving their own app working perfectly. Yea you pay for the app, but when you need support to keep your shop running and making money Zapiet support is worth more than what you pay for the app.

A lot of excellent features and high customization packed into one neat little app. Fabulous support available too if you do encounter any problems.