Reviews for Zapiet ‑ Pickup + Delivery

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

The app itself is fantastic, and the support team are incredible. We recently updated our Theme and it really messed with a lot of the apps that we had installed. Of the dozen or so apps that we use (and needed to reach out to), Zapiet have by far been the most friendly and efficient team. They've even helped us with aspects of our Theme upgrade that fall outside their actual app, which has been so helpful. Can't recommend enough - Thank you again to the team!

Customer service is honestly the best i've had with any app. They went into my website and made sure the whole system was setup properly. Huge shoutout to Ismail!

The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!

Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.

The support is awesome! Thanks guys for helping quickly and in a friendly manner! The team even checked in afterwards to ensure all was completed. Bee-linda

Really wish I could love the experience so far. Unfortuntaely I have not been able to get assistance or even a response ... I love the concept of it but I really am frustrated

I was having huge issues with customers choosing the wrong shipping type, choosing store pick up when they live out of state. choosing delivery when they live outside the delivery zone etc. The post code checker for deliveries means I can set a maximum distance for driving. I can choose the default shipping type, customise rates, customise notifications etc. I had a few issues getting it started due to needing some code changed in my shopify theme but Sandy fixed it in the time between I went to bed and when I woke up. Great service, great app, highly recommend!

Not saying this is the perfect pickup solution. But it is the best one I can find. I really like it's bulk orders status editor and pickup security code. Hope it will continue to improve on its pickup only mode in future. Also, the supportive staff is really helpful and responsive.

This app is great for customers to choose if they want to go to our store and pick up their order or have it shipped. The back office is easy to use and navigate. Customer service has always been quick and helpful, thankfully!

Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.

We're still working towards our official launch, but the team at Zapiet has been more than helpful, and very fast, in our set-up process. Can only recommend and give 5 stars at this point!

The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!

The people at Bold Commerce are extremely helpful, patient and friendly. Their support is A list IMHO and I'd recommend their apps to anyone who is using Shopify.

I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended!

App is great when it works. We have had major issues this weekend with non-existent support to boot. Confirmation emails from the app are no longer sending and the OnFleet integration doesn't seem to actually work. This was our original choice for delivery but I guess we will be looking somewhere else.

I found this app SUPER easy to set up and it gave me the exact customization I needed. When I got stuck on something, the customer support team literally replied and had it fixed within minutes!! Our store hasn't gone live yet, but from our test orders etc the app seems to be working perfectly and is a really great addition to our store.

To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.

Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Fantastic app to sort out your different delivery zones. Easy to set up and edit whenever you need. Highly recommend!!

This app and the support is amazing. Thanks to Ismail for helping me fix an issue I was having with my theme. I love the way the widget works, its helped add functionality that has improved our ops and UX immensely. Thanks so much!

I'm not one to write reviews... This app and the others that Zapiet offers were the best possible solution to all of my roadblocks and problems. This app is a very powerful tool and offers great integration with more apps allowing your store more flexibility! If you are setting it up yourself and you are having a tough time, reach out to the support team. I had the absolute most pleasant experience. They answered all of my questions (and I had a lot) and they went above and beyond what I had expected. They helped me properly install the apps and explained in detail how and why the way the work. I cannot express enough how satisfied I was.

Functionality is amazing and the support is even better! I will definitely recommend it for any user, beginner or advanced.

I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!