Reviews for Zapiet ‑ Pickup + Delivery

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

Great support

HG Walter

2024-09-23

United Kingdom

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

Great support

Very quick and good support ! I recommend the app

Anggy provided all the help needed. The app itself is very solid. Happy!

I am very happy with this app. The team was really responsive and they get back to us fast. A bunch of people have helped through the app, taoday was Pavlo, and the issue was resolved within an hour.

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

FamBam Meals

2024-09-17

Australia

Excellent support - quick and relatively easy set up

I just had another amazing customer support experience with Zapiet! Gabriel spent an hour with me troubleshooting am issue that I thought I was having with the Rates app only to learn that the real problem was due to local construction making the distance to a particular customer .5 miles longer than usual and therefore they were all of a sudden outside of our delivery area. He was so patient and kind and great at getting to the bottom of things. I am so grateful to him! I love these apps!!

Lubliner Florist

2024-09-17

United States

Great support team!

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

I've just installed the app and had Jeanette from Zapiet help me set it up properly. If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Penny and Clover

2024-09-15

United States

Support is incredibly responsive and thorough. Wow - exactly how it should be!

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hi there! Thank you so much for taking the time to review our app! It was a pleasure helping you out with our Zapiet - Pickup + Delivery app! Happy to help you out anytime! Warm regards Betty

Urban Tropicana

2024-09-12

United Kingdom

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

IceLink

2024-09-12

United States

This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

Quick Response to Any Issues. Easy to Use.

Have you ever contacted any of the suport team ask for Laura who is great!

Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.

Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!