Reviews for Trendsi: Fashion Dropshipping

Honest review here, the app is great and straight forward and the support team is great! I had the pleasure speaking with Gretle today and she was perfect! she understood my concern and helped me figure out my issues efficiently and gracefully and I have no complaints. She saved me alot of time and am greatful to have had her support. Definetly would reccomend this app for dropshippers, gods given app

I am still new to dropshipping, but so far, Trendsi has been a very positive experience. I was nervous when I read reviews that several of the items go out of stock quickly, but I have found that you just need to look into the items before publishing them and strategically make your content around the items that have high stock. Every issue I have run into, Gretle has helped me resolve or given me the answer to within 15 minutes or less, so I can speak highly to their customer support. I have made a couple sales and I am excited to see how far I can go with the app. I would recommend this business model to new business owners looking to start a business but not looking for a big investment, and I think the reviews for this platform speak for themselves- you just have to be willing to put in the time!

Love Shopify and all of its' bells and whistles! But I especially love working with some amazing drop-shippers for my online boutique. Trendsi is a wonderful clothing company and today I was able to work with one of their Customer Service Reps (Chette) who is helping me fix a shipping address issue for one of my customers. So thankful for their dedication to smooth transactions for my customers!

I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.

I am new to Dropshipping, Shopify and Trendsi. I made a mistake in uploading an incorrect document and decided to try and solve the issue via chat. Anya helped me and fixed the issue immediately. Not only did Anya do her job, but she went above and beyond to have actual human interaction with me. She is a rock star that knows how to handle inbound chats without making everyone feel like she's a bot. A lot of times it is unclear if you are speaking with a real human even when you are these days. I know for sure I have made the right choices in setting up my website and new business for success by utilizing Trendsi and Shopify. She literally made my day and I could have chatted with her all day. I would love an option to be able to email her directly for assistance in the future. Thank you Anya for providing excellent customer care!

I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can go very very quickly. I am ALWAYS out of stock. It takes quite a bit of time for me to actually add and set up items in my store, so it's almost not worth it for me to add Trendsi items because they will be out of stock in less than a week, sometimes even witin a few hours. I'm starting to look for alternative sources for my products. Trendsi is no longer a viable solution for me.

The app is ok, it’s glitchy especially on mobile. The clothes are decent quality and I would have rated it 4 stars except the two experiences I have had with customer service were horrendous. Not helpful and even snarky and confrontational in tone when I was simply asking if it would be possible to fulfill an order that was showing accepted fulfillment on my end and not in theirs without having to refund the customer and place a new order. It’s all about tone and the tone in this interaction and the 1st one I had where I asked about shipping confirmation showing the item delivered to Los Angeles and not the final destination were just snarky bordering on rude.

I am new to Trendsi and dropshipping. I have to say, Trendsi has made my venture into starting my online boutique easy peasy. Their selection of items is superb, and their customer service has been spectacular so far. I have done a few online chats and they have been very fast with responses and given great answers. My most recent chat with Angelo was great. He answered my question in a matter of 30 seconds. I would highly recommend Trendsi to everyone.

Chette was super friendly, informative, and efficient. I'm super new to Shopify, and the dropshipping processes. She was super helpful!!

Contacted email support about an issue & never fixed! Allen took care of it in minutes! Thanks Allen

Today i have a questin and Allan he answered my question quickly and so well. And even i i did not understand the answer, he explained it to me again.. Thank you for your patience.

I've only been with Trendsi for a few weeks now, but I can already tell that I'm going to love using this platform. I received the most prompt and helpful advice from my customer service representative Raymart tonight. I honestly didn't expect to be answered at nearly 10pm, and was answered within 5 minutes. Couldn't be happier!

I was nervous to offer drop shipping items to my shop. I’m very passionate about making sure my customers are receiving quality items each time they shop with us. Each item that has arrived from Trendsi has been wonderful! They also have a great system that automatically updates inventory on your own site. Which I’ve learned from trail and error that is not always the case Super happy to be working with Trendsi! Mia at customer support has also been helpful and quick to respond with any help we’ve needed!

Best dropshipping app that I ever used..................................................................................

Had Anya help me today! Got back to me very quickly and answer all my questions, clearly... No roundabout answers avoiding any of my questions... Clear feedback to go on with my day without worrying about something that wasn't answered.

I had the pleasure of speaking with Lee from customer care, and I must say they were incredibly helpful in clarifying some points regarding their service. Lee demonstrated great knowledge and patience, making the experience smooth and efficient. I appreciate their excellent customer service skills.

I am new to Trendsi and looking forward to a healthy business relationship. I was not clear on how the drop shipping works but Lee was patient and helped me understand, Thank you. I am still adding stuff to my store and I absolutely love the many selection I have to choose from. Can't wait to share with my customers and start selling!

I am new to Trendsi. I just got my first order. I absolutely love everything I received! The quality of everything is great! The ship time was good as well. I also love the customer service. Everyone I have spoken to was very helpful and professional. Love Trendsi!!

Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!

I recently contacted Trendsi for customer support and had a great experience. I first spoke to Chette on July 12, 2023, to resolve an issue with shipping rates fixing and product import. Chette was very helpful and professional in trying to troubleshoot the issue. We were able to identify the problem and fix it quickly. The other day, I spoke to Raymart to resolve an issue with the media download of the products and video sync. Raymart was also very helpful and professional. He was able to help me download the media files and sync them with my videos. I am very grateful for the help of both Chette and Raymart. They were both very patient and understanding, and they were able to resolve my issues quickly. I would highly recommend them to anyone who needs customer support from Trendsi.

7/11/23 Updated Review.... Almost a month since my previous review. Finding much more confidence in everything, I just have to say how grateful I am for Trendsi. As always, customer support ready to answer every question I have (thank you Gretle) and in addition to that, they have set everything up flawlessly for our stores. Very little leg work on our end all the way to checkout, they provide everything in a seamless system. Thank you!! 6/19/23 I really couldn't be more appreciative for the instant chat service. I'm brand new to this and its very convenient to have all my questions answered instantly! Thank you Thom

I recently tried out the Trendsi fashion app and I must say, it's a good one! What really stood out to me was the exceptional customer service. I had the pleasure of interacting with Gretle, who went above and beyond to assist me. Her help made my experience even more enjoyable. Highly recommend giving Trendsi a try!

I've had to use Trendsi support chat 2 times within the past week, both times were effortless and Issues were resolved in a timely manner. Anya specifically was a lot of help, replied quickly and she was very knowledgeable. I would definitely recommend this app. The products are beautiful, simple to integrate with your store, and any issues you face you have an entire support team that is extremely knowledgeable and you can never hesitate to reach out to them and save a lot of time instead of trying to figure it out for yourself.

The Trendsi app works flawlessy with my Shopify store, which makes everything so much easier. Especially if you are new to ecommerce and feel a bit overwhelmed by the task ahead. Any questions i`ve had along the way has been answered and followed up by their excellent customer service. I`ve so far spoken to Lee and Karen, and they have helped me out tremendously. Also if you have a question they answer you and help you out immediately which is very reassuring to know. Edit: July 10th 2023. I have now had my shopify store for 1,5 years, and Trendsi has been with me all the way. I will say it again, their customer service and support is second to none. No matter what the issue has been, Trendsi has always helped me out. Today I will like to give a shout out to Mia who helped me out recently. Her help and the backing of Trendsi in difficult cases is what in the end gives you satisfied customers. Thank You!

I haven't started yet, but the customer service is very good, thank you