Reviews for Transcy: AI Language Translate

best customer service i ever have , Polaris was so helpful and solve my problems in very quick time

Rosa really helped me with Transcy. She went with me step by step on using the app and gave me ideas on improvement. Thank you so much for your support.

Great people , supporters i was writing with bo and NIm but i think all of their supporter are kid and helpfull, l and also great app thank you !

Easy to set up and got help from the support with a few tips and tricks! Now my shop is up and running in several languages.

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Was impressed with such an amazing customer support service. Vani was very helpful and patient ;) Will def recommend your app

Great supporting for sloving my transaltion problem. I will recommend it to my friends and my workmates.

App works well and support team was very supportive, helpful and responsive. Special thanks to their support staff for all the help

Franchement une bonne application mais surtout une bonne équipe réactive et opérationnelle. Je recommande surtout lorsque vous voulez partir sur la fonction marché par exemple pour les lanques et les devises.

with the paid plan geolocalized translation is available. Racommanded. Very kind from the assistance, 1to1 steb by step guide!

Undercover Otter

2023-05-17

Netherlands

Update: The 3rd party app translations sometimes overwrite already applied translations inside transcy. It's a nightmare to get this sorted (I've been going on about 3 weeks trying to get this done now). The app works fine, but it overwriting itself is a massive problem. I had some questions on putting the switcher in a specific spot in my theme and was helped super fast (on a weekend day, even) which I really appreciate. The app is very extensive and takes a bit of getting used to, but everything is done very intuitively and after learning how to work with it, it's absolutely perfect for both language and currency efforts.

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

La ayuda a nivel técnica es genial y al instante. Recomiendo la aplicación y eso que aun estoy en la versión de prueba!

Absolute worst app we ever tried in 4 years. We tried to have this app working for soon 6 months and here are a list of things you should know before downloading it: - You will have to update EVERY single place manually on the website in ALL your languages. No matter if you update a landing page picture or just a single word you will MANUALLY have to sync ALL your languages. - Editing is a PAIN - you have to click back and fourth in all the tabs and if you have 11 pages for just one section is will take you back to page 1 every single time. Known error by Transcy but not fixed. - Support is really not at all what the positive reviews describe. Support says they fixed an error and then it is fixed but the next day it is back again. Can not recommend at all and request a refund for our 6 months of lost time on this app

This app has been a life saver! I've been so worried about reaching out to my Arabic audience since my page was in English only and dreaded the thought of having to create an entire website. The Basic translations are great and its good to know that you can also choose to edit the translations yourself. The customer service team is phenomenal and quick to respond. The only thing that will make it even better is if they can have the Arabic justified to the right.

Hello, I have recently reactivated my site online, and I wanted to insert the language in English for my new customers, I relied on this app which I find incredible. A short time later, technical and customer support came to my aid to resolve any doubts I had. Fast and competent. what can i say...SUPER RECOMMENDED. Congratulations to all the staff

Superb! Not only are the features of the app fantastic! The customer support is top notch as well. I wanna thank Neville in particular for being such a big help, he guided me through all of the apps features and helped me with some confusion I had with the app. Overall very good app, 100% recommended.

Excellent! Really helps getting a professional translation without much hassle. I even had an issue in my webpage but they helped me fix it right away.

Very cool and fast support, helped me get the job done! I will use this app for my store and recommend it to my friends!

Amazing and friendly support from Neville. I got help from scratch and translated my website. Thank you!

I received perfect and professional support from Vani. Excellent app............... highly recommend

The best translating app hands down, Arabic language is not easy to translate and it got 90% of everything perfectly. Their customer service is top notch, Giselle responded within a few seconds of my request and was so understanding and catered to my needs as a true professional! 100% would recommend.

a few minet bugs sometimes but when it works its fantastic, just try it out for yourself you wont regret

Great support! They answered me promptly and efficiently, resolving all the issues with my settings. I am extremely satisfied with the team's assistance. Thank you, Vani, for your excellent support! ;)

the support is wonderful 10/10 like for real I can recommend the App for sure. Try it out and get in touch with it.