Reviews for Transcy: AI Language Translate

Love the app and support!

Great app! Lee is such a sweet guy; he helped me set up the app and provided prompt responses to any of my questions. Definitely recommended!

super application service client au top je recommande

Impressive app. Everything is in place.

Outstanding customer support, issues solved within minutes1

Great tool, and much more accurate than Google Translate or other APIs that use it. Feels like they really developed their own in-house.

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kieran Transcy by OneCommerce

Best Translation App on the market. We have received great support from Alene of OneCommerce and are very happy right now! :) Thank you so much!

Really good app and amazing customer service! Available 24/7 and fast assistance

Very useful and complete app. Wish there was more features in the free version :)

Haven't used it to the fullest but it looks great, i'm impressed with the team as I had a great experience working with them, thank again !

great customer service

Disappointing.. The app has several issues: 1) Glossary automatically and adds tags between the words that are in the rule. For both excluding rules and including rules. This causes either these tags showing up in the frontend or that there is no space between the words. 2) Besides that the Glossary is buggy, there is no option to upload a glossary file - this makes it quite useless - imagine adding 100s of rules manually 3) The translation itself is quite poor and doesn't really differs from any other much cheaper translation apps - the same mistakes are made. At least it's not to use for our specific terms in cycling. The bicycle parts are translated terribly. Also the brands are translated. 4) The cost of the app is not reflecting the quality of what you get - it is slow, it is buggy and it is not any better than apps that cost 10% of what this one is asking... Sorry but not a good app.

great app and have a great support team. they handled everything from start to end.

The translations are very accurate and the geolocation auto translator is a game changer! Support team is very great as well!

It's a powerful translation software with highly customizable features that make the app and website blend very well, and their customer service is excellent and handles issues very quickly! Had a great experience!

great customer service

Hi there, Here's Acacia and we're truly sorry for any inconvenience causing to your experience As you left us 1 star without content, so it's hard for us to know exactly what problem you're meeting trouble during using our app. Please explain it more details so that we can help you further Also if you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Acacia Transcy by OneCommerce

The customer service is perfect, I had a small problem with the translation of my website. But Bo solved the problem in a flash :). I highly recommend it.

Hi Qiuping, Here's Kane from Transcy. Thanks for your great rating More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kane Transcy by OneCommerce

Excellent service à la clientèle!

Very pleased with the team, they've managed to custom switcher so it look natural on our website. Very pleased with their service. They were very professional. I am using them from now on

this app is gold! the customer support has been amazing, they went into my store fixed everything as i wanted :)

Easy and user-friendly tool. If something doesn't feel so easy, then there are always helpful hands that can assist you 24/7 and help with whatever is needed. For example, I was struggling with some menu translation issues and Comei quickly helped me to resolve them. Overall really happy with the service.