Reviews for Transcy: AI Language Translate

I like this plugin very much, it is very good, Vani is very patient to help me solve the problem, I recommend everyone to use it

Easy to set up and maintain, the widget is fully customisable, and great customer service who are always helpful.

Very good, I had a problem with my website, I raised the issue and they replied very quickly, Nim was very patient and helped me to solve the problem, I recommend everyone to use it.

Giselle Was great customer service #1 , and app the best, highly recommended for anyone to use this app . !

Very good, the attention of customer service is nice and works wonders, I would totally recommend it

We just started tu use the app. It has all the features we were looking for. Amazing support so far!

For the moment all seems to be working well, and the support team help me to set it up exactly as I wanted it. Recommended especially if you need many languages!

I had a great experience with Flora from their customer service. She was very helpful and professional and fast to solve my inquiries. She answered all my questions clearly and politely and gave me useful advice. I appreciate her dedication and kindness. I would recommend Flora and their company to anyone who needs their services.

I want to thank Eleanore for her help. She answeared me very fast and gived me all the information i needed.

excellent support by Nim from OneCommerce. Thank you! very helpful..............................................

Just don't know how to describe it but this app on the bottom line is the best app the really helped me a lot and even helped me put the widget icon where I wanted with the help of the developers team I didn't need to do anything!!!!!! thank you very much!

I uninstalled this app after using 10 months. So many issues occurred and made me so upset all the time. It was just the waste of time and money. But I would like to say thank you to Johnson. He was the only person who tried to understand the issue correctly and help me. But he was busy and not always available. Transcy should hire more advanced customer support like him. He did not hurt my feeling, while other did. But I also know it is not totally their fault. When their shift was over, the issue was transferred to the next available customer support who did not understand what really happened exactly. So I had to explain the issue to the new customer support. But she/he was gone also when her/his shift was over. And then another new support person asked me the same thing. I had to repeat and repeat the same things. Never ending. Transcy should not waste the customer's time like that. They also give the stress to their own support people with this system. If customer has the issue, somebody needs to be responsible until it is fixed. I hope they respect my opinion to improve their support system to make the customers & support team more comfortable.

I'm actually pretty mad at myself for leaving comments so early for the other "FOUR" translation apps I've tried out before this one. Really need to test a few out to see what fits. Finally decided to stick with Transcy because it's relatively easy and customer service is available at all times. No translation app is going to perfect nor super easy if you want multiple languages to translate at least at a mediocre level. Especially thank Raymond, Eleanor, and Joliann for helping me out the past few days. Don't have coding skills and have been learning a lot too. Feel pretty confident I'll be okay with Transcy.

The Transcy team has very responsive, hands-on support team. However, this did not translate into a working app. Ultimately, it failed to consistently translate the content on the page after hours of me working with their team to try and troubleshoot the reason. They sent me a video saying "see it works" and, in the video itself, it didn't work.

1 ứng dụng thật hay, dịch vụ hỗ trợ cũng rất tốt, tận tình và nhanh chóng. Cám ơn team, chúc team ngày càng phát triển.

For me, at first, the app was so overwhelming but actually very simple to use if you want a machine translation. Editing translation manually is also very simple. I had a few issues with the site but the team was very helpful and the issues were resolved very quickly. I like the app, but I would like to point out the support team and give them 5 stars. That's what counts. Finally, I am so satisfied with the final results that I have to highly recommend it. Thank you.

The product is a bit limiting in some features like the image switch to adapt each image to the language we target but other than that, it is a great app and the customer support is very reactive and supportive. I recommand

gentile e disponibile durante tutto il procedimento, mi ha aiutato a fare le modifiche necessarie per il sito.

merci pour votre aide vous êtes très réactif et compétent, je suis heureux d'utiliser votre application

Bon contact pour la mise en route. Les étapes sont bien expliquées et tout est ok maintenant. Parfait

Fanny is the best. Great help .

5 stars for customer service. They respond very very fast and solve problems quickly. but only give 4 stars because of some translate issue. it sometimes would translate the code of my theme, so I have to edit the translation manually. That takes a lot of time.

The service is very good, the plug-in is very useful，The price is also ok, in short, it is highly recommended

Very well, I was talking with Cris and he helped me a lot. I really recommend this app to everybody.

Its a best app to translate any Shopify store into any supported language. Customer support is perfect. Thank you Vani for customizing the app as per my need!