Reviews for Transcy: AI Language Translate

Great experience and service ! The team are amazing and always there when you need it ! Thank you for today

Very user friendly app and great tech support who answered all my questions and solved some problems, I recommend them.

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

the machine translation is not correct, there is no response from customer services , app slower down speed , hard to use

I had amazing support from Harwin, he helped me with all my questions, great support, congratulations. Thank you

I've had great customer support with the app so far! My site is. still pre-public, but my currency/language switcher seams to be working very well. Unfortunately I can't get it to embed and match the theme of my site, but I am happy with the look of the alternative banner I've gone for

Very good app! It delivers as promised and is easy to understand. The technical support is the best, they always understand me.

Their support system is excellent. They respond to messages as quickly as possible and provide solutions. Thank you for resolving the issue so quickly.

Amazing App and even better support. I have never left a review before on an App but with Transcy I have to. I have been planning to translate our website for a long time and researched every app before doing so, I tried a few before trying transcy and the others were just not very easy to use or didn't have the full features that transcy does for editing. For anyone looking for a translation app for their store and are unsure what to choose Transcy is the one. A big thank you to Giselle, Karina, Joyce, Violet etc. in support!

The app is very simple and is very utile for my website, but mostly the support is fantastic!!! They respond in a bit, and they resolve every problem!!

Transcy is a super translation app it is very intuitive and easy to use, the support is top notch they help you with everything and respond in no time

Amazing experience. Support team is very professional in handling stuff and have very professional behavior. Thank you guys!

Very good and quick customer support. My issues were solved quickly without any problems. Easy to use.

El servicio técnico es muy eficaz, me ayudaron a resolver inquietudes y problemas que estuve presentando mientras traducia el contenido personalizado de mi página.

Very good support, thanks. After 5 minutes I had my translated website. Can recommend. Just a bit pricy if you need mor functions.

The app answered our needs more than adequately and the customer service has always been top notch.

Support to set up the dropdown selector within our theme was done quickly. Needed assistance with another setting to disable the popup selector and Polaris check our setup and showed us how to disable it. Again quick assistance. So far the app works well. I would suggest reaching out for assistance if you aren't sure how to use the app.

Amazing customer support! Quick response time. The app works really well. Highly recommended for everyone.

I highly recommend the Transcy App for Shopify! It has proven to be an indispensable tool for my international business strategy. The app is user-friendly, responsive, and makes translating and localizing the store a breeze. However, what really sets this app apart is the outstanding customer service. I would like to single out Ande in particular at this point. From the very beginning, he was extremely supportive and spared no effort to make sure everything was set up perfectly. Ande patiently answered all my questions and did so in a very understandable and clear manner. There were some specific requirements and customizations that I needed for my store, and Ande was not only able to understand them, but also actively sought and successfully implemented solutions. His proactive communication and attention to detail made the entire process a smooth and enjoyable experience. In a world where outstanding customer service is often hard to find, Ande's dedication and professionalism set a new standard. I'm more than satisfied with the support I've received and feel empowered to consider Transcy as my long-term localization partner.

Always prompt support. Support is very understanding and makes sure that they help in the best possible way they can.

El servicio cliente es muy rápido y eficiente.Yo llevo solos dos meses con ellos y los contacto regularmente sobre todas mis dudas y siempre me ayudan.

Translation is easy to use. it has option to be translate by machine or a translator. there were problem with displaying tc tags after manual translation but the Support is very helpful and quickly resolve the problems. I wish there is an option to choose which text to ignore so it won't get translated.

the only app that translated my store correctly and their service is extremely fast, they installed the app as quickly as possible in my store. This is the best app I've ever seen

This app is great, when it does what it is supposed to. EVERY WEEK I have to contact customer support as the app. The issue is the same every week. I am in the UK, and it automatically changes the currency to a random foreign currency instead of keeping GBP. I don't use any VPNs or things like that. I send them images, videos etc. They go away for a few hours and come back saying there is no issue and to clear my cookies. This is unacceptable as my customers will be experiencing the same issues. The customer support is horrible. PLEASE SORT IT OUT!! This app has such potential.

Ich habe diese App für meinen Online Hundeshop www.4legs.de verwendet und sie ist wirklich sehr hilfreich. Eine tolle einfache App, die einem viele Übersetzungsarbeiten und ZEIT spart. Der Support ist SUPER! Kann ich nur empfehlen!