Reviews for Transcy: AI Language Translate

veryy good

Just downloaded the app, wanted to make sure all was working, Giselle, an absolutely 10/10 customer support rep, helped me make sure all was working smooth for my store and customers, stayed on chat for 30 minutes would have had to be to make sure all was operating smooth. Now my store is fully optimized for other currencies and language. I have to mention again Giselle, one issue we faced when making sure all was working, was a glitch translating a timer on another app, she and her team went into my stores code and personally saw to it that the issue would not persist, and fixed it! Can't say enough. Great app, even greater team support!

I recently had the pleasure of using Transcy's services for our Shopify store, and I couldn't be more pleased with the outcome. The process was smooth, efficient, and exceptionally beneficial for our business. What stood out the most, however, was the personalized support I received from Tee. Their dedication and assistance went above and beyond, making the entire experience even more valuable.

Wow, wow, wow, I truly have no words. Cris handled my inquiry, and I'm sorry for the moment I didn't recognize them before, but I'm grateful because when you see how difficult it is with others, you appreciate much more! The whole world needs to learn from them about customer service. Prompt, fast, reliable, true professionals! May God bless you. Thank you!!

I have a lot of special requests and far from having an average webshop, still they helped me a thousand times to get my problems solved. Fantastic team. I can just recommend it to everyone to use this translation app!

Great and polite service from Polaris. I only explained my problem and she fixed all as i wanted it to!

Tech support is great. A bit slow but they always find the answer for us. thank you for your dedication and time in helping us with the issues we have using Trancy.

التطبيق والخدمات المقدمة فيه جيدة خصوصاً للمستخدمين الذين ليس لديهم خبرة كبيرة في البرمجة وكذلك فريق الدعم جداً متعاون خصوصاً في جوانب تصحيح المشكلات وتحسين المظهر العام للتطبيق في المتجر

Best app there is, period !

Transcy has proven to be a game-changer for my Shopify store's global expansion. The app's automatic translations are accurate, and its user-friendly interface simplifies the process. What truly sets Transcy apart is its exceptional customer service, especially the outstanding support provided by Nim. Nim's assistance was prompt, knowledgeable, and proactive. From addressing setup queries to resolving minor glitches, Nim's courtesy and professionalism were evident throughout. Transcy, coupled with Nim's exceptional support, is a winning combination for any e-commerce venture seeking to break language barriers and cater to a diverse global audience. Highly recommended for its functionality, ease of use, and unparalleled customer service.

Great Support and great possibilities!

great fast service

So good!!!

The price only show the subscription. It is misleading that they write "Unlimited advanced AI translations" as you have to pay a monthly add on to the subscription based on youe amount of products you want to get translated - this for sure is not transparent.

Very good app for a translation, the support is also very reliable.

Nice app with good functionality and exceptionally good customer support.

Hi there, This is Kieran from Transcy and thanks for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kieran Transcy by OneCommerce

It is user friendly and the chat support team is amazing. Both Elenor and Lewis responded rapidly and showed a great willingness to help. Thank you!

Giselle and Lewis both were professional, provided high quality and efficient consumer support. Within a blink of an eye, my problem was solved! Highly recommended!

Great service from Amy, very happy with the app

very fast and professional Harwin

Giselle from the team has been super helpful. She helped me to fix all of the issues I had with the app. Highly recommend this app!

Two days ago I installed the Transcy app on our website. I would like to express my great gratitude to Lee and Amy for their outstanding support and patience. Swift, professional, helpful, polite, excellent English. Today I had some issues with translations. Fantastic support from Comei. Once again a great experience dealing with Transcy support.

Violette has helped thru some technical issue, great service, fast and on point.