Reviews for Transcy: AI Language Translate

very happy with the customer service very professional and helpful very fast replay and always available

I wanted to be able to give customers or shoppers the ability to browse the website in their own language or currency. Being able to translate the website to one's own language helps to increase your market size aka who you will be able to sell to and make more revenue as well as solve their problems. I didn't want language or currency to be a factor in not making a purchase. So I went ahead and searched language translation apps for Shopify. At first it was a bit confusing on how to make all the translations go through, but after a week and a half of going back and forth with the customer support team, I was able to make my vision into a reality. The customer support team is super friendly, helpful, fast to respond, as well as there to support even during my time to sleep at night! Highly recommend.

this is my first time using this app. Polaris was very helpful! Great customer support! I am excited to use this app.

Great customer service. They make a new design for my request I really recommend this easy app. Try it and you will love how it easy and cheap

Highly recommended! Transcy is a game-changer for language translation, and their customer support is simply amazing. The app's translations are accurate and cover a wide range of languages, making it a go-to for my communication needs. What really impressed me was their customer support. Quick, helpful, and dedicated, they resolved my query in no time. Transcy and its exceptional support have won me over completely!

I must express my extreme disappointment with my experience using this app. While the customer service team was prompt in their responses, it became evident that they lacked a clear understanding of the issues at hand. I invested a significant amount of time attempting to resolve the problems, only to find that fixing one issue led to the distortion of another aspect. Despite my efforts to provide detailed screenshots in an attempt to facilitate problem-solving, there consistently seems to be a recurring flaw in the solutions offered. There are many things to be improved about this app's functionality.

so great help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have found this to be the most exceptional translation app I've ever used. Its user-friendly interface, coupled with a wide range of customizable switcher options, truly sets it apart. Great support team to provide assistance.

Easy to use, pricing is correct, very quick and effective customer service team. I've switched from another app for a few months and I've been satisfied since then.

absolut amazing App and support. I used in on three shops and it works perfectly. Even complicated product names are treated correctly. Thanks a lot, also to the great and friendly supporter "Bo".

Amazing team ..... Thank you Thank you again for considering me. I look forward to the opportunity to work with you.

Very happy with everything. This app is very Easy to use... Overall 5 stars, good support kaity very helpful.

I would like to express my heartfelt thanks to Charlotte. After installing the app, I was unsure how to set it up. However, Charlotte was incredibly patient and helped me through the setup process. Though I haven't had the chance to fully test out the app's functionality yet, the level of customer service I received was absolutely top-notch. Charlotte's helpful and patient demeanor earns a full 100/100 from me. Exceptional service like this definitely instills confidence for the user experience ahead.

Customer service is nice and fast! I had a couple of issues translating some stuff but the staff is really helpful.

Excellent customer service, straight to the point with helpful information especially the diagrams. Thanks so much!

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Awesome!!!!! Giselle from customer support is so kind :), the app is so easy to use and works great.

The support for this app is actually really amazing. They were able to assist me with all queries immediately via chat, helping adjust things and getting everything set up so that the app performs perfectly on my store. Big shout out to Giselle who is amazing and the tech team who assist her.

Hello , transcy is interesting for multilanguage website translation. Some manual editing feature may take a little time but customer service people like Polaris are pro.

I just wanted to say that the support team is amazing! They have been incredibly helpful and their response time is lightning-fast. Thank you for providing such excellent service!

Violette vom Kundensupport-Team hat eine großartige Arbeit in unserem Webshop geleistet. Sie hat den Schalter eingebettet, während das System einen Fehler hatte. Sie und ihr technisches Team haben es geschafft, die Aufgabe zu erledigen. Sie war sehr freundlich und äußerst hilfsbereit. Ich musste die Arbeit schnell erledigen und sie hat mir sofort geholfen. Ihr Chat-Service ist erstaunlich und immer innerhalb einer Minute verfügbar. Ich bin glücklich, mit Transcy für unseren internationalen Shop zusammenzuarbeiten. Wir versenden schnell und viel weltweit und innerhalb Europas, daher ist es wichtig, dass alles ordnungsgemäß funktioniert!!!

Very impressive plugin with tons of good functionalities that help to give the end-user a better user experience! In addition, the support team is very helpful with both fast replies and great advice and help with any issue!

I had some doubts first due to some issues with currency not updating and the popup in the mobile browser being in front of the menu. However, I got a really quick response from the support and Chris, who changed the popup to an icon and made it much more convenient to use. If you are looking to have both EUR and USD currencies in your store, this is a great option.

AWESOME APP!!! THEY HAVE A QUICK AND EFFECTIVE SUPPORT! THANK YOU FANNY!!! I GOT QUICK HELP!!! SO GOOD!

The customer service staff are very proactive in helping me with my issues and I highly recommend it. Will they patiently tell me how to set the language?