Anoko shop
2024-01-17
Japan
I initially had difficulty using the currency converter to display multiple currencies on my store. However, the responsive and knowledgeable staff in the chat support quickly addressed my concerns. They patiently guided me through the necessary steps, and as a result, I was able to successfully showcase a variety of currencies on my website. The assistance provided was invaluable, and I greatly appreciate the prompt and effective support. Thank you for making the process smooth and hassle-free!
Victoire Collection
viewneo Shop
Secend.ch
WORLDTIMER
JVMC LuXes
Migelino Italia
365D7
Goalsaver Box
Nuvo Women
KASER
2024-01-16
Germany
i am still setting everything up, but till now every problem i faced, the team has solved it immediately! i am extremely happy with the support, well done!!! and thank you so much to Comei for immediately jumping to help and explain as well as the great team which helped me with the integration of the buttons so much!
2024-01-15
France
Great support service, thank Chris for your help !
2024-01-12
Italy
I would definetly recommend, the support team is great, i was helped to set up my store by Tee who made it so easy and straight forward.
2024-01-11
Romania
Is a good app. Thank you and the support is very good.
2024-01-11
Germany
Unfortunately, words are also automatically translated incorrectly, even though you have entered manual translations correctly directly in the Transcy app. On the shop website, you can see the correct translation for half a second, but then many words are overwritten by a kind of "auto-translation". "Digital Signage Player" (correct) becomes "4K SignageBox II" (incorrect). Transcy support refers to Shopify and Shopify support refers to Transcy. Not really usable.
2024-01-11
United Kingdom
Great app to translate between languages Great support from Ratih helps me a lot
2024-01-09
Switzerland
Cris supported us very fast, friendly and super efficient! Thank you!
2024-01-09
United Kingdom
BO was super helpful to customise the selector to fit with our branding. Customer service is great and the app is super easy to use!
2024-01-09
Hong Kong SAR
Great work she has done and really appreciate it
2024-01-09
United States
I highly recommend it. Because very fast support and many possibilities!
2024-01-09
Germany
Best Translation app on App Store! Love it. Thank you so much for the nice support
2024-01-08
United States
Thank you for your outstanding support today! I am extremely satisfied with the level of assistance you provided. You took the time to address all of my concerns and ensured that everything was set up perfectly. Once again, thank you for your help. I truly appreciate it!
2024-01-06
Canada
perfect service
2024-01-06
Switzerland
great customer support
2024-01-05
Germany
I have contacted support and spoke with Nim ..who is really patience in assisting and answering my questions, first impression with app and support looks great. Hope it will continue and appreiciate Nim.
2024-01-05
United States
I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!
2024-01-03
United States
The app has been very helpful and I wouldn't have been able to use in properly on my store without the assistant and help of Giselle.
2024-01-02
United States
Had a problem with some configuration issues on my site: https://plasticbagpartners.com/ . I worked with Shiro and she was very helpful in resolving my issue. Great customer service.
2024-01-02
Spain
Very Nice APP! QUICK AND EFFICIENT SUPPORT even out of working hours.
2024-01-02
Germany
Great experience with Rosa , top communication & fast reply
2024-01-01
France
Thanks a lot to Giselle support the best, and lapplications is a tres gos time saver.
2024-01-01
Austria
Very helpful and friendly! Tee has support me by lot of questions. I love this app
2024-01-01
United Kingdom
Seamless integration with shopify and a wonderful experience. Clara helped me with all my concerns and didnt take any longer than 5 minutes to have my whole store translated. Love it
2023-12-30
Hong Kong SAR
app works well, I had a small problem that it doesn't translate two sentences, but I contacted assistance, after 3 minutes, Giselle already responded to me and intervened to solve the problem. she solved my problem in less than 5 minutes, I'm really satisfied with the service. Thank you