Reviews for Transcy: AI Language Translate

i am still setting everything up, but till now every problem i faced, the team has solved it immediately! i am extremely happy with the support, well done!!! and thank you so much to Comei for immediately jumping to help and explain as well as the great team which helped me with the integration of the buttons so much!

Great support service, thank Chris for your help !

I would definetly recommend, the support team is great, i was helped to set up my store by Tee who made it so easy and straight forward.

Great app to translate between languages Great support from Ratih helps me a lot

Unfortunately, words are also automatically translated incorrectly, even though you have entered manual translations correctly directly in the Transcy app. On the shop website, you can see the correct translation for half a second, but then many words are overwritten by a kind of "auto-translation". "Digital Signage Player" (correct) becomes "4K SignageBox II" (incorrect). Transcy support refers to Shopify and Shopify support refers to Transcy. Not really usable.

Is a good app. Thank you and the support is very good.

Great work she has done and really appreciate it

BO was super helpful to customise the selector to fit with our branding. Customer service is great and the app is super easy to use!

Cris supported us very fast, friendly and super efficient! Thank you!

I highly recommend it. Because very fast support and many possibilities!

Best Translation app on App Store! Love it. Thank you so much for the nice support

Thank you for your outstanding support today! I am extremely satisfied with the level of assistance you provided. You took the time to address all of my concerns and ensured that everything was set up perfectly. Once again, thank you for your help. I truly appreciate it!

perfect service

great customer support

I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!

I have contacted support and spoke with Nim ..who is really patience in assisting and answering my questions, first impression with app and support looks great. Hope it will continue and appreiciate Nim.

The app has been very helpful and I wouldn't have been able to use in properly on my store without the assistant and help of Giselle.

Very Nice APP! QUICK AND EFFICIENT SUPPORT even out of working hours.

Had a problem with some configuration issues on my site: https://plasticbagpartners.com/ . I worked with Shiro and she was very helpful in resolving my issue. Great customer service.

Great experience with Rosa , top communication & fast reply

Thanks a lot to Giselle support the best, and lapplications is a tres gos time saver.

Very helpful and friendly! Tee has support me by lot of questions. I love this app

Seamless integration with shopify and a wonderful experience. Clara helped me with all my concerns and didnt take any longer than 5 minutes to have my whole store translated. Love it

We really liked the app, but unfortunately, it doesn't suit our needs. We have built our store using GemPages, and it doesn't allow for manual translations or amendments to translated content on GemPage. This lack of functionality renders app useless. This limitation should be clearly stated in the advertising. They offer a 30-day money-back guarantee; we'll see if this is just a sales tactic or if it's actually honored.

Great app and great support! Giselle and tech team support managed to fix some custom site features ( one of them to translate meta fields and objects ) in short time, which is commendable compared to other apps where I got after a minimum of 24 hours the "not possible" response.