Reviews for Transcy: AI Language Translate

I warmly recommend it. excellent service! they help with everything in seconds! special thanks to Comei! She was the best and helped me in everything!

Brilliant app and excellent service from both Tee, Lauren and the tech team. They helped me with my issues right away. This app can be recommended!

très bon retour , ils ont su résoudre mon problème je recommande vraiment!

Eu estava com dificuldade para fazer a configuração do aplicativo em minha loja, porém a suporte Shiro meu ajudou a resolver todos os problemas, foi muito ágil e prestativo, me ajudou em todos teste e agora esta, TUDO CERTO!

Just started using it, and their team has been super helpful navigating technical problems.

Elégedett vagyok az applikációval és az ügyfélszolgálattal is. Segítőkészek és gyorsan reagálnak az üzenetekre. Köszönöm!

Hi i had alot of issues with my store, and a sweet guy named cris helped me with alot of issues on my shopify store he was also writeing in a very understandable way, making it even more easy for me to understand Thank you for great support, and it has been a great experience. Thank you

Customer support is great, helped me setting up the app and resolving all the bugs! Also the translation quality is better than another app I used and it was way easier and faster to translate everything. I still need to evaluate how this app will affect my conversion rate

Clara really helped me out in resolving my issue with speedy replies

I'm extremely satisfied with the customer experience I've had with Transcy:AI The team listens and is very, very, very, very responsive to any problems with the application. Transcy certainly wants you to succeed, so go ahead with your eyes closed! Great team Thank you to Karina and Amy ✨♥️

I believed them but the package I had blew up by itself, it wasn't me who canceled it and I didn't realize it, because everything seemed to be working. I contacted them a few times and your agents did not tell me that the problems were related to the basic plan. And as luck would have it, the package I had was increased. I don't like the dishonest process, you no longer deserve the 5 stars I gave.

Comei and Lee were very hard-working, helpful employees. Thank you

This app is just what I needed to translate my store, which is actually built with a third-party app, and it did the job perfectly! Loved the advanced options that come with the basic plan alone. And most importantly, the customer service is impeccable. Karina was very patient and helpful, delivering prompt and beneficial assistance. Thanks!

Very easy to use app,it translates everything not leaving anything behind. and the customer support is also good serenaa helped setting up everything.thanks

Giselle and Shiro answered every question I had within minutes. Really great service and the tool is working great as well.

Great app, highly recommend!

Muy buen servicio y rápido. Comei ofreció un trato muy profesional y eficaz.

cause the helping center is perfect and co operated and this is the best app and best help services i have ever seen thank you sooooooooo much

I'm here to thank you all from Transcy for being helpful with the inconsistencies caused when I installed the App. I've listed the issues and the team fixed all of them. Thank you once again and all the best to you guys!

Excellent customer service especially Bo, the only thing missing is the translation in French and German, they would be highly appreciated!

The "attention required" flag is for apps that need technical attention. Transcy uses this alert to push sales, which is really shady and inappropriate.

It's a great app, it is a bit costly, but it's worth it. There is a reason for that many reviews. Also, great customer service, thank you Harwin

Had a technical error that required some help from their team and not only were they right on it, but they even helped remove some old code from the theme that was causing the app to malfunction. After Cris and the tech team got on it, it was fixed in a matter of hours! The team is super kind and helpful and I was glad they extended help beyond the functionality of the app to get it to perform the way I wanted. Thanks so much, Transcy! We will continue to use you across multiple of our Shopify stores :)

Amazing support and app with great functionality!

its a great app and cris from customer support was so helpful