Reviews for Transcy: AI Language Translate

非常好的一款翻译软件，值得推荐

recommended! great customer support. they helped our well!

PErfect Service, perfect help. Joliann helped me a lot, thank you so much.

Amazing support! And the tool works just as I expected. I can definitely recommend using Transcy.

Hi Giacomo, Here's Jena from Transcy. Thank you so much for your great rating Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io Regards, Jena Transcy by OneCommerce

Great customer support with Violette & Polaris!

The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!

Perfect support! Very quick response time and very polite and helpful!! Functions of this translation app are over the top. Glad I chose this app!

shitty customer service, I kept upgrading reaching 59$ per month and they didn't want to help with simple issues like having our theme to wrk with their switcher on the header. I also asked why should we pay 590$ per year just to enable DeepL translation integration which should not cost any extra just like google translation since the translation itself is not do by them. Shitty customer service and I do not recommend this app at all.

Harwin was very supportive and has the technical knowledge we needed.

Best translate app

Comei đã hỗ trợ cho tôi rất nhiệt tình và chi tiết. Cảm ơn bạn rất nhiều. Tôi đã cài đặt app thành công.

I tried several similar apps, but none managed to make it work with my theme. In the end, I tested Transcy and encountered the same problem there until Fanny and Bo from support helped me for several hours until everything worked. Not only is it a very good app that is worth all the money, but the support is also unbeatable. Thank you very much!

I wanted to translate my store into spanish and this app did this automatically for me. Clara has been really helpful as I had a few technical errors and she managed to solve them quickly for me. I highly recommend her service

great and fast services from Harry

Very good support! Comei helped me with almost everything I needed even when I asked too many questions.

facile et traduction fidèle

I hope this review is helpful to someone trying to decide between Transcy and Langify. I recently integrated Transcy into my Shopify store, and I am beyond impressed with the functionality and support provided by this app. Coming from Langify (customer for nine months), I can say that Transcy is more feature-rich and offers a better overall translation experience on your site. Here are a few of the key differences: 1. For starters, Transcy translates all of our 3rd party apps. Langify doesn’t do that. This has been a noticeable upgrade to the shopping experience on our site for Japanese and Thai customers. The complete translation makes the site more aesthetically pleasing and imparts a greater sense of trust. 2. The ease of finding and replacing translations is excellent. The UI/UX is integrated into the Shopify backend, making it more native and intuitive. 3. They also offer DeepL integration, which is much better than Google Translate. 4. Automatic content checking is a huge time saver. It will tell you what has changed at the source of truth and quickly take you to what needs to be updated. What truly sets Transcy apart, however, is its unparalleled customer service. The customer service team has been exceptional from my initial inquiry to the post-installation support. They are knowledgeable, responsive, and genuinely dedicated to ensuring the success of their clients. On several occasions, they went above and beyond to assist me with customization requests and answer my numerous questions, guaranteeing that the app perfectly aligned with my store’s look and feel. Through all this and across several agents over eight plus days of technical solutioning their customer service demeanor never wavered. They were always polite, responsive, and genuinely friendly. I can say without reservation that this was the best app onboarding I’ve ever had.

Hi there, Here's Kane from Transcy. Thanks for your great rating More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kane Transcy by OneCommerce

Giselle was very helpful, thank you

Great customer service !

Lewis was very attentive and helpful beyond words

We had great services from the team to solve our issue with embedding the switcher. Rose supported us in solving the issue; great work and a great tool

Réactif et sympathique. Merci à Raith

Got the best support from Clara. Very fast and professional and yeah the app is great to launch international business.