Haya Oil
2024-07-15
Netherlands
Good customer service
ZJ SPORT
Oriana
Ethora Project
BlendBuddy
YO Life
Leatherwood Bespoke Rosin - Japan
Goldunion UK
Cosmo 8
Bella Vitella
LizziePets
sakura-thanks
Beas
Skechers Outlet Online
Dubai Essentials
Bebos
Ridewood
Cartice™
Metal-Card
2024-07-15
China
good
2024-07-12
Canada
I had a great experience with Polaris, very helpful and efficient. it seems like everything work perfectly. so Thank you.
2024-07-12
United States
great customer service from cris
2024-07-11
Germany
OUTSTANDING SUPPORT FROM GISELLE
2024-07-11
Netherlands
The Best
2024-07-11
Hong Kong SAR
very good
2024-07-10
New Zealand
Great useable app, lots of functionality to edit the widget from a design standpoint. Would be great to have more options regarding where to place the widget on the screen. For mobile it would be good to have it at the bottom right of the screen.
2024-07-10
Japan
I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app. The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.
2024-07-08
Belgium
At first I was very unhappy with this App, because it looked as if they had charged me during my free trial. And also because I had trouble finding how to manually modify translations and change the position of the switcher. But the Customer Service reached out to me and explained everything clearly and in detail. They also said I was still able to cancel the plan during my trial. So I believe we will keep the subscription, since it's clear the team is happy to help in case of issues.
2024-07-08
United Kingdom
Great customer support and great app ! I definitely recommend
2024-07-07
United Kingdom
Great customer service. Giselle helped us straight away and also assisted with some customisation. Transcy need to give this girl a pay rise!
2024-07-05
Finland
Good app, great customer service!
2024-07-05
United Kingdom
Super quick response to email, and excellent service, issue resolved by Eleanor within 5 minutes and follow up by Alene. Both are very helpful. Thank you.
2024-07-04
Sweden
Good service and great support! Gotten fast help multiple times.
2024-07-03
Canada
très bon service reçu vraiment je suis satisfait , thank's joliann
2024-07-03
Hong Kong SAR
The support from Andy was fast and thorough. Very satisfied with the service.
2024-06-27
United States
Very good experience with Polaris from Customer Support. She was very fast in her responses and helped me solve my problem!
2024-06-27
United Kingdom
Hi there, Here's Kane from Transcy and thanks for your great rating More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kane Transcy by OneCommerce
2024-06-25
Hong Kong SAR
非常棒的体验,客服也反馈的很及时,帮我解决了很多问题
2024-06-24
United Kingdom
not worth it
2024-06-24
Netherlands
Good customer service, was helped right away and in the right way. Very satisfied
2024-06-23
Germany
no he tenido buena experiencia, da errores, la geolocalizacion no funciona correctamente, satura el servidor con un loop infinito de recargas y finalmente deja tu pagina fuera de linea, tiene muchos fallos, el precio es muy elevado para una aplicacion asi
2024-06-21
United States
johnson is the goat support person guy
2024-06-21
Greece
I'd reccomend it, it's easy to use and with great support team!