Reviews for Tracktor Order Tracking

I appreciate really your help . I haven't try yet but if i have some problems i'll contact you . Thank you very much :)

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

App has greatly helped with organizing all customer tracking details. Really helps with conversions!

Awesome app, lets you track orders easily without any much hassle. Fast response and flexible with plan. Highly recommend this app.

DL1961

2018-11-26

United States

Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.

I was a little confused on the initial set up, but customer support quickly answered all questions I had.

Awesome app, lets you track orders easily without any much hassle. Looks good on any theme/store and performs well.

This app is amazing and really helps with my customer satisfaction - superb support! All around A plus

I used this app to help with shipping tracking numbers and confirmation emails. Aaron from Tractor support set everything up for me and added all the needed links, and I did not have to do a thing except approve the changes. He was awesome and the APP is amazing and has saved me so much time and is going to save me so much more time and money in future sales. Awesome service and Awesome App!!!

Amazing app, plus there is a free plan available, which is super cool for starters. Customer support is on top - Alan was helping me with my endless issues and lots of questions for an hour or so haha!

Beautiful app, easy to use and easy for the customer to understand! Very good customer care from the app developers!! Super recommended!!

Not worth it you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total. Its not per customer it the amount of times they use it. Items showing coming from China when posted in Australia like really

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

I had a great experience with this App. Supporting team were good and helpful. They helped finish the setup within no time. I highly appreciate the performance they did.

After some assistance from the Tracktor team who are very quick to respond to queries, I am now able to track orders from aliexpress successfully. This will definitely put customers at ease when dealing with longer shipping times.

Although I have not used full features of the app yet. Tracktor gets 10 stars for customer service. My request on my website was met in less than an hour and I was really impressed. Will update you on my customer's feedback with the app. Stay tuned.

Great app, looks very professional and clean. The customer support is awesome too. Really recommend it.

Was about to upgrade to business for $29.95, which is totally fine but they have almost tripled the price now and as marketers do, giving 30% off now, on a price that has gone up 300-400%. L O L!!!. Absolute extortion and other apps will do the same for way less. Super disappointed with this app and company.

I really love this app. Its very easy to use by the clients which is what we are all after. the support is amazing and the team are just very easy to talk to.

Very quick response!! Very efficient service, much appreciated! Can't wait to get started using the Tracktor app.

Free plan is a brilliant idea. You can get it for free up until 100 customers track their orders which is great. So you only have to switch to the paid plan once you actually start to make money! I also was surprised how easy the set up was, so I got on to Tracktor support and the instant chat help was amazing. Got sorted instantly.

Awesome app, does everything I need for shipping management at a much better price than competitors. The staff is awesome and will work with you on any issues you may have

No other app other than Tracktor is useful when it comes to letting your customer track their package. It adds another layer of trust factor between you and your shopper. Personally, I was having some difficulties installing the app myself and reached out to customer service. They were delighted to help me without my intervene and this is what I call a good customer service. Definitely, recommend!!!

I used this app to track orders and Mandy Hom helped us get this set up. Super fast responsive time and very nice. Got this done so quick for us.

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.