Reviews for Tracktor Order Tracking

Mr. Amari Soul

2024-09-03

United States

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!

Lumiq™

2024-01-30

United Kingdom

Good support, resolved quickly. Will update in case I will change my mind, so far great!

KnuddelKiste

2024-01-12

Switzerland

Super Funktion und Dienstleistung vom Entwickler

Super und schneller Service! Vielen Dank

CLAMINA

2023-12-28

Germany

Ich bin sehr zufrieden mit dem Support-Team. Sie reagieren sehr schnell, sind freundlich und gehen auf meine Anliegen ein. Weiter so, das ist eine gute Service-Orientierung.

So far so good, even the tracker page looks good

Bashtags

2023-11-27

Hong Kong SAR

This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.

Business Goals Royal.pro

2023-11-16

Aruba

Ik zou deze app wel met anderen delen omdat het goed werkt. Het doet precies wat hij moet doen.

I am very pleased with the help from the team, constant e-mail contact, and quick responses, I couldn't have coped with it on my own. Thank you again and I recommend the applications!

Customer service was amazing, Emily has helped me with a problem and it was done so quickly and smoothly.

Thank you for the great support, Annette! Absolutely recommendable. my problems were solved in a few minutes. Now every Customer can get informations regarding the delivery very easily. Der Support ist sehr schnell und effektiv - trotz der riesengroßen Entfernung zwischen den USA und Deutschland. Die App läuft nun einwandfrei und ist sehr transparent. Kundinnen und Kunden erhalten auf ganz einfachem Wege sämtliche Infos zur aktuellen Lieferung. Es ist immer von Vorteil, wenn man beim Feinschliff der App einen guten Partner an seiner Seite hat. Ich bekam den dringend benötigten Support in Minuten. Das Problem wurde sofort erkannt und unmittelbar behoben. So stelle ich mir das vor. Klare Empfehlung von meiner Seite.

Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!

Ich möchte meine aufrichtige Wertschätzung für den exzellenten Support dieser App und vor allem von Jordin S. zum Ausdruck bringen. Seine schnellen Antworten und die effektiven Lösungen haben meine Erfahrung wirklich verbessert. Es ist großartig zu wissen, dass ein so hilfsbereites Team hinter dieser App steht. Danke für eure Unterstützung!

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The tracking app is a powerful and efficient tool that greatly simplifies the process of monitoring and managing activities. With its user-friendly interface, it offers seamless navigation, making it accessible for users of all tech backgrounds. The app's real-time tracking feature provides accurate location data, which is invaluable for both personal and professional use cases, such as keeping tabs on loved ones or managing fleet operations. The app's robust security measures ensure data privacy, giving users peace of mind. However, occasional glitches have been reported, requiring prompt updates. Overall, the tracking app remains a reliable and indispensable companion for staying organized and informed

Mitten in der Nacht steckte ich bei der Konfiguration der Tracktor-App fest. Innerhalb weniger Minuten konnte mir ein freundlicher Chat-Mitarbeiter helfen, mein Problem zu lösen - sehr zufrieden!

Services is great and customer services

The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)

Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.

Super helpful support! After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!

is really a nice app, i work very well with it and i can't find better.I recommend it to all sellers

installing was easy I am new to using this app but so far I am happy even though I haven't used it yet

The staff were quick to respond to my inquiries and helped me make it work quickly! I was impressed. Great app and costumer service