Reviews for Tidio Live Chat & AI Chatbots

They have online chat support for the free package. this is great! The support team is very helpful and efficient. -- this is very important for a chat app. they offer online chat & email support. The staffs works great!

Easy to setup, easy to use. The interface to create your own chatbot is really cool and user friendly! I immediately was able to use this to chat with some customers and add additional items they were looking for without leaving my website, keeping them engaged. First day the app paid for itself.

I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.

It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.

I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.

Great App! Their customer support team works with you, and it is very easy to use. Bots gives you a lot of control. Definitely recommend,

Ian was absolutely brilliant with his help and support. Very detailed and clear . Had problems with persistant calls that didn't exist

Just setting it up now and it's a blast! They provide live support during the process, so you can just imagine how awesome it will be when we can offer the same amount of support to our customers as Tidio offers to us

Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D

This one is the best app to get live chat and bot together, plus you can have an app to have more control. I am try others but this one is the best.

Recently spoke to Arek and Dominika from Tidio support regarding a tech issues that remained unresolved. Dominika cloned all my data over to another account to bypass this issues with a different resolution and Arek assisted me along the way to iron out the last bit of details that needed doing. Their Products is fully integrated with everything you can think of to supercharge your revenue stream. So grateful for all their support and the brilliant inventions of Tidio. Saves me hours of work and impeccable service when you need them! Fully recommend.

the support Very Very helpful, also the app help me so much, very easy to use the chat bot professional, five stars from me

Great support team! Fast & clear instruction to solve my problem when I accidentally install the app in a wrong way.

Great app and great customer service! Will be using for a long time. Be careful of your settings as you can lose your monthly quota if not checked.

Amazing support! Thanks GG .........................................................................

Wonderful chat app, already helping convert more unsure customers. Great customer service and support too

Very easy to use and set up! The free version is all I need because we are a small team, but the upgrade looks nice if you have a large team and a large company.

Excellent App for Chat System. I was looking for something like this from long time but now it has fulfilled the needs. thanks

A great tool to automate the customer service process and engage new customers on our website. We've been able to capture new customers through this awesome engagement tool!

Dominika is amazing! really helpfull.. im using the app since 3 years and no problemas, really usefull tool

Easy to set up, use and navigate. Support is helpful - We had a problem that was fixed quickly by the team.

We are still in our free trial period, but the app was easy and quick to install and get up and running. We were able to view our site visitors within minutes and have been chatting with our customers since installation. So far we have even gotten a sale in the first 24 hours based on our trial of the product. I am not 100% about email marketing, but I am used to Mailchimp and may have to get used to the interface is different.

It's unfortunate the rating is limited to 5 stars. On a scale of 1 to 10, they are definitely a 100. 10x more than what it is. The support team for TIDIO is absolutely groundbreaking. I pressed forth many questions all of which were answered with extreme patience and I was provided the needed guidance to keep things moving. Moreover, the support went above and beyond the call of duty to make sure all my questions were answered with impeccable precision. A shout out to Adam and Patrick for their tremendous support and wonderful courteousness. Truly awesome. !!!

Wish I found this app sooner! Sales have increased & overall customer experience has improved. Been a great add on to our online store.

good job.It's easy to use, and the customer service answers questions quickly and enthusiastically.I will use it all the time.