Reviews for Tidio Live Chat & AI Chatbots

Awesome app! Really helped me a lot... Very useful as well. Would highly recommend this to others!!!

Nice app. Satisfied with the support. A Free plan is also available which is very useful to start with.

I used it for official website. It is really convenience and the customer service is pretty good and patient. i like it!

it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey

Quite simply the best live chat app you can use! having a dedicated iOS app is the killer feature! never miss a chat again!

Easy to install, easy to configure, easy for support team to respond to questions. Pre built automations with options to add more as we grow, helped us get started quickly.

I use this app to get my customers to contact me faster and it does, the customer service is responsive too. One of the best apps on my site.

I use this app for live chat. Great experience. I would highly recommend people to use for any kind of Live interaction which you want to have directly with your visitors.

Happy Ratio

2021-07-15

India

This app is really great for enhancing the customer experience. Our customers are loving the bot interactions and it has improved our conversion rates.

Really great app! Easy to use and great customer service. I had a problem with notifications, opened a chat and the problem was resolved in minuets. Thank you so much!

Great customer service. Very prompt and courteous. Answered all of my questions within a few seconds.

Very helpful app, thanks guys for help my store grow up! Support team react immediately and very quickly!

Very easy to maneuver and the app looks nice and professional. Support is great, too when it comes to questions about the app and features!

Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)

Worth the money. I was skeptical at first, but it really does improve conversion rates. Customer service is excellent. Fast to respond and happy to help. Would recommend.

Exquisite look, easy to use, and not as expensive as other competitors. I loved it! And I recommend it!

It's such a helpful app. This app makes it easy for customers to chat with us conveniently. Definitely recommend

They have online chat support for the free package. this is great! The support team is very helpful and efficient. -- this is very important for a chat app. they offer online chat & email support. The staffs works great!

La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.

Easy to setup, easy to use. The interface to create your own chatbot is really cool and user friendly! I immediately was able to use this to chat with some customers and add additional items they were looking for without leaving my website, keeping them engaged. First day the app paid for itself.

I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.

It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.

I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.

Great App! Their customer support team works with you, and it is very easy to use. Bots gives you a lot of control. Definitely recommend,

Ian was absolutely brilliant with his help and support. Very detailed and clear . Had problems with persistant calls that didn't exist