Reviews for Tidio Live Chat & AI Chatbots

Great feature set, even on the free plan. Intuitive and functional. They offer some pre-configured chatbot options, which is nice, and their support has been terrific.

Excellent app. Is extremely helpful. I love it. Excellent customer service, too! Highly recommended.

Very good app. Does everything I need and more. Even better...top notch customer service! A+ Would definitely recommend .

The app is really helpful and simple to use and the support is very good. It is just missing a few features that would make it so much better such as; *The ability to paste a screenshot without needing to save first. *Integration with Teams :) *Allow multiple facebook pages

We use this app for our online chat. It is great! Service and support are awesome. Definitely, the best live chat we have been tried.

The support team has been very responsive and helpful at helping me solve my technical issues. This app is also very easy to use and is very valuable to have on your store so that customers can ask questions instantly.

awesome easy to use and beautiful design. I started used few days ago and now I'M USING. I recommend anyone

Having used this app for a couple of months, I can say that this app is SUPER helpful to my store. Not only is the app great, but the Tidio team of developers is also super friendly and helpful. Highly recommend it for anyone who wants more engagement in their stores.

I use this app on my store multiple times a day! Great functionality - you pay for what you want to use! Customer service is great - you can chat with a real person and get your questions answered quickly!

It really works well and the technical service is fantastic and friendly. Thank you recommended for all business

Great!!!!!! This is just a super chatbot app! It will help me 100% increase sales!!! ))))))))))))))))

Great app! Works really well for my purpose (giving my customers a better experience). I like that it gives you a lot of options.

Awesome! The support is top-notch and the user experience is friendly. Would definitely recommend it. Great experience with Tidio.

Funciona muy bien, especialmente las notificaciones, especialmente útil al utilizar en el móvil, es igual de practico en el Pc

Excelente servicio y aplicacion para trabajar con clientes, espero este sea el comienzo de una relacion laboral de exito. muy contento de verdad con la App

The free version is greatyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

UPDATE: The Tidio team was able to reach out to me after this review. There was a misstep in the communications. However, Oscar was made aware of the situation and responded with a top notch, professional solution. I'm leaving the first draft of this review (originally a 2 star) to let people know that Tidio will go out of their way to make things right for the customer. Thanks again, Oscar! First draft: We have had Tidio for close to two years, and it's done what it's supposed to do with no issues. However, now that there is an issue I reached out and they responded with a generic answer. I replied back (twice) with a more detailed response for the specific issue and after 7 days I still haven't heard back. The app did okay while it was functional and I didn't need any assistance. :\

I liking knowing who is doing what on my site and the chats bots are easy and fun to use, not to mention super helpful without you having to lift a finger

La configuración de la app es a prueba de un bebe. Me encanta esta aplicación y que sea gratuita. Un 10!

Esta app es increible! Muy completa y da un servicio perfecto para tu ecommerce. Los bots son una pasada!

BEWARE - Tidio code completely stuffed up our theme and cart. It caused a major malfunction. Their support is non existent. Do not use

Great free plan! Really awesome to be able to use this for up to 3 operators completely for free. Thank you!

Great job everyone ! it works perfectly and backoffice team answer really fast ! 5 star rating for this app !

Awesome and very flexible app. Helped us improve conversion rates No messaging limitations like Facebook messenger

nice, works well, it allows me to start my work easily. hope it will be better in the future. ************