Reviews for Tidio Live Chat & AI Chatbots

amazing team very reactive which is always appreciated when you start using an app. Thanks a lot to Maciek for his help

The app is user-friendly and easy to integrate. allows to stay connected with visitors, and answer questions which can help with conversion rates. plus amazing customer support. Ian and Jakub have been super helpful with setup. highly recommend!

It's a really good app, it's help me a lot to understand my customers and the team is really good and efficient !

Its a very friendly app with excellent customer support. 5 starts! we highly recommend the shopify user to choose this app as a custom servive tool.

Great customer support! Easy to use app! Great customer support! Easy to use app! Great customer support! Easy to use app!

Amazing app! Has really increased our conversions and is WELL worth the price. We tried many different chat/help/sales apps: Intercom, ReAmaze, Chatra, Shopify Ping all before settling on this one. Has everything we need and even allows us to do our email marketing from within the app, so we don't need to have another email marketing software. I only wish it had text integration. It probably does, and I am missing it somehow. Would definitely recommend it.

it is really a good app! It has so much potential that can help cover so many apps in one in terms of contacting customers and upselling! Great customer support too!

We are still experimenting with how to best use Tidio, but it is already encouraging sales and makes answering customer questions a snap.

Great App that helps boost leads and sales. Make sure to set up the chatbots correctly. The support team is very helpful, if you get stuck just use the live chat to get help.

simply the best chat app you can ever have with all needed feature, customer support is amazing and very helpful, thanks a lot for adding value to my store

I installed this app to have chat support for my Shopify store. It's very easy to use, it looks beautiful and simple to set up. I had a question about setting up a message for when I'm offline and unable to answer. I popped the question on their chat app, I immediately got a reply from a support person and resolved the issue.

Awesome customer service. Agent was very nice and helpful. So far I am liking the Tidio app. It's very easy to set up and use for my online store.

Very helpful and friendly customer service, highly recommended! Would be great if it were priced slightly cheaper though. But all in all still 5 stars!

We are having great susses with the live chat on our website. Very happy with this app and the support.

It is a great app, the chatbot functionality is excellent! It has much more utility than the standard shopify functionality.

The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say? Awesome people, Awesome APP! Love it!

Tidio is an amazing app! Firstly the customer service team there is amazing ! For any questions you may have they are very helpful and quick in responding

Great app and friendly customer service. Cannot wait to implement this within my website. It's got great chatbot features that will prove to be useful.

Good ! Working very well ---------------------------------------------------------------------------

Support is excellent. I am new to this app and still getting acquainted with it so some of it still difficult to understand.

So easy to use and great service overall! Love the product and ability to customize the widget and settings.

I love this application, one of the best I have ever had, I had just had a problem and the help from the customer service has been incredible, Martin has helped me at all times and everything was super easy! Very happy

Brilliant App, helps improve customer communication and even improve sales. Some really cool features i.e. chatbots which cut out so much back & forth when dealing with emails. Fantastic team who help with any query you have. I couldn't imagine life without live chat on our site anymore.

I really like the prompt and helpful customer support. Great app. Still need to get a bit more used to it, but so far I'm very happy with it. Thanks for your great service.

It would be really nice if you could capture more than one piece of information through the chatbot from the customer. Adam was great in helping me come up with an alternative solution to the problem I was having.