Reviews for Tidio Live Chat & AI Chatbots

Looked at many apps to provide chat and site communication. All others took a lot of effort to actually configure to work properly. Tidio took a few minutes and all was set. get this app!

Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.

Great team, very helpful! I met an issue withe language translate and the team helprd me to display my chat on the language browser

it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.

this app is really great, the customer service is great they listen to their customer and provide the best advice, I'm very satisfied with this app so far no complains, I'm currently on the free plan and I will be upgrading to the premium plan soon.

日本語でやりとりをしても、不具合が出ません！ サポートにも日本語のままやりとりを送ってお返事をいただけます！（返事は英語でしたが… 管理画面が日本語になれば使いやすいので改善を待ってこれからも使用します！

Just awesome, the best chat app!! i have this on my store and i can talk with new costumers and the old ones that came from facebook :)

I used this app to communicate with the customers and engage them in little surveys to gather information. Very helpful. Good customer support!

App fatta molto bene, fornisce già parecchi modelli da cui partire. Permette di fare tutti i test del caso, si impara rapidamente. Unico consiglio forse fornire più indicazioni in fase di costruzione del chatbot.

Great app and great customer service! This is our go-to for customer chat and communication. The app has great analytics and attribution visibility. This month we did an additional $2K thanks to Tidio :) We'll worth the cost

Works well, very happy with it. Lots you can do and its helping us get customer emails. Overall happy and good support

great! I ask them something and they were very nice and quick. Great job! It is a good way to chat with custommers.

Fantastic app. Adds a lot of value for your customer service + Their support staff is quick and really helpful!

This app has really helped us increase our conversions. Highly recommend. Visit Elixirshots.com if you want to check out our automation with Tidio

Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.

This app is great! Reasonable pricing with amazing pre-made chatbots template. Great Customer Support.

it's more convenient than FB messenger, I think. And the customer service is there every time!!!!!!!

Love Tidio, we've been using it for a few years now, great customer support, great features, great price. 100% recommend.

j'aime beaucoup cette application elle est gratuite et même le support d'aide est excellent et rapide.

Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!

Excellent customer service! Above and beyond! Adam helped me work out an issue with integrating Tidio with Shopify. Took a long journey to find the culprits but we did it and he was patient and helpful. The app is amazing so far. We got it mainly for live chat and it is perfect! So much faster and better than Shopify Inbox. Tidio is in a different plane of existence if you compare it to Shopify Inbox. Not even close. Super fast load times and instant messaging across platforms. Looking forward to the integration of Instagram and Telegram (hopefully) someday. I highly recommend it!

Snelle service bij vragen en echt een goede tool om een live chat aan je webshop toe te voegen. Deze chat werkt voor mij echt enorm goed. Een echte aanrader dus!!

Great app. great tool for conversion. Our company just bought a plan that can initiate email marketing. looking cool

I've only had this app installed for about a week, but I can already say it's a top-notch product with EXCELLENT customer service. I had multiple questions over the past few days and the message team was always quick to help explain. And when I asked about a feature they didn't have yet, they asked for a lot of details and promptly forwarded my idea on to their developers. I really like that you can customize the look of your message box to help with brand awareness. We've already had multiple messages come in from customers via the live chat. I have nothing negative to say!

Muy agradables si tienes dudas muy atentos y muy simple de utilizar me ha gustado mucho yo la recomiendo bastante para vuestra tienda