Reviews for Tidio Live Chat & AI Chatbots

I made extra 500 usd with tdio this week. Thank you for the amazing app. I will be using for a long time

totally necessary..ran without bots for 15 days and our sales tanked..bots are more important than operators.GO GO SKYNET!!

Simple display. Easy to use. Easy to set up. Good and quick answer. Consider to upgrade in the future!

Tidio has a lot features, almost a dizzying amount, but for us, it is not always user friendly to figure out how to use them all. The naming of the features can be confusing and similar features are found in different places. But if you have the patience to really dig in, you will likely find most of the features you would want. On-line chat is very helpful, but again, requires patience to fully understand, as they are well-steeped in the software and you are not..so what seems simple to them may not be so to you! We use our chat app mostly for direct, live chat with site visitors, so cannot really comment on all the auto-responding bots. But works reliably well for live chats. The one feature I WISH they had was to include a "please leave email" field within their bots, so if a visitor needs to leave before you can get to them or get back to them, it is clear and simple that they must leave an email so you can get back to them. This message must be manually entered by you, which makes it a bit harder/less obvious for the visitor, which means they might leave without leaving their email, and could be gone forever!

works well allows me to communicate with customers....................................................................................................................

excellent support, great app, have mobile app, stuff, this nice work. But app not working with VPN service.

Excellent app with free plan is very very nice, I want to advise all website owner use this application to help your customers and give him a professional services. Thanks Tidio, thanks for agent

excellent service. The customer service is also friendly. I hope they will implement the suggestions as soon as possible.

MY SEXY STYLES

2021-09-12

United States

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.

Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.

Great app! Amazing support. This app gives a lot of value at amazing prices. I am really happy with it so far. Thanks!

The app is great - extremely user-friendly and easy to set up. Plus it has been a very useful tool in generating leads!

So nice, you guys are so patient and your app is so great! Although we were in different place and time zone, the representative replied me in no time, and his advice was so helpful. Keep on good working!

Excellent app. Very helpful and very easy to use . Very very happy with this application. I recommend it

I had an issue getting the Live Chat and Chatbots to work on my site. I used Tidio's live chat and spoke with a senior developer. He was super knowledgable and spent the time walking me through how to solve the issue. Once I had completed the steps, he tested it all for me and it worked great. He even replenished the bots used in the testing process :) Highly recommend for their support. I will now get on with using the app.

Talking to customers have never been this easy :) thank you Tidio team. And what great service too. :)

Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!

First, I love this app! As important, their Customer Service was excellent and very detailed and patient to explain my questions (Thanks Jan!).

this app works great and I definitely recommend installing it! doesn't slow down the website at all!

Can collect customer information very well, but every part is separate and needs to be paid separately

You should choose Tidio Live chat always! I successfully bought and accessed their $39 plan as promised. I know you may probably encounter a pricing issue, like $559 per month for unlimited live chat usage. This is just a glitch within their billing system. Totally solvable. Chat to them via the live chat on their website: tidio.com. Someone will walk you through to solve the billing problem. Overall, my experience with tidio is terrific. Recommend it to everyone.

This is a great app that provides a bunch of features for our store, we are very happy with it. Thanks!

Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !

GREAT CUSTOMER SERVICE, the issue I met has been resolved, they guided me to how to fix it step by step, highly recommend!