Reviews for Tidio Live Chat & AI Chatbots

Great app! I wish it was a little cheaper for the smaller stores. I am using the communicator plan and it's been great being able to reach out to customers.

The person on the chat was very helpful and patient and helped me figure out what the issue was. I would recommend chatbots

Well thought out app, good features and easy to use, great support! I'd love to see some more advanced settings, like limit a certain chat number per operator, choose how customer language is detected, ...

Great costumer service, helped me with every question I had. They sent me links for everything I needed :)

Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question

Nice application, with a good and reactive online support. Chabot runs very well with automations in order to catch customer email.

Quick and helpful response my very first time contacting support. Great experience. Need 100 characters. Thanks!

Great support, user-friendly and practical service. Easy to change branding, a premium service which you need to purchase, but overall very smooth to setup.

Really easy to use and has helped to cut down the number of phone calls that we get. Had a bit of a glitch in the system and Mike was very helpful.

I am using Tidio Chatbot in my shopify website and it is a very cool chat application. The thing I like most about Tidio is I can answer to chat messages from my customers through mobile app which is so convinient.

This app is very useful. Helped me get what I needed as a beginner. Thank you Tidio, won't have done it without you.

this app is great well designed great communication with lots of feathers i rate it as excellent this app is great well designed great communication with lots of feathers i rate it as excellent

Tidio is super helpful for us as a small business to manage customer enquiries quickly and more efficient. Though I find setting up automated chat bots is a bit tricky, their customer service is fast and very helpful. They even gave me some more ideas on how to use it and how to better interact with customers! Thanks Tidio :)

It's a good app for now and customer support is very kind.You have different options and you also have a free plan which is good for new bussines.

In my opinion, Tidio chat robot is very intelligent and easy to use. The chat is displayed in the background in real time with no error, which makes it a good experience.

Im really satisfied by the support, the only issue im facing is the IOS app which is working so slow.

great app for live chat service and customer care I give five star for the app and five star support

Great app that really helps to convert! Everything is well integrated to the website. The support is amazing! Highly recommend!

The customer support is great. I spoke with Dominika and she was able to assist me with a number of questions I had.

Jakub helped me when I had a problem. Very good app and assistance. Fast response when you have any doubt.

There are plenty of settings and it's a bit of a hassle to program but the customer service is great and it gets the job done. Just a bit of a learning curve.

This app is so useful to connect with customer real time. Arek from customer service was extremely helpful when I had problem in the chat. He helped right away and solved my problem. Highly recommend this app!

i used this app previously then i removed it thinking it was expensive BUT after trying other apps there is no Chatbot app on Shopify with thos qualities and pricing it is the best chatbot app to go for plus the customer support is instant and excellent they deservge a five star review

It meets my requirements quite well! The support is really efficient, helpful and professional. Great app!

This app is extremely useful and well made. It has multilingual built-in features and the bots are incredibly helpful for increasing sales and subscribers. The customer support was absolutely PERFECT. Jakub helped me with lots of difficult questions, he resolved all my problems immediately and showed me lots of interesting possibilities.