Reviews for Tidio Live Chat & AI Chatbots

excellent service. The customer service is also friendly. I hope they will implement the suggestions as soon as possible.

MY SEXY STYLES

2021-09-12

United States

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.

The app is great - extremely user-friendly and easy to set up. Plus it has been a very useful tool in generating leads!

Great app! Amazing support. This app gives a lot of value at amazing prices. I am really happy with it so far. Thanks!

Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.

Excellent app. Very helpful and very easy to use . Very very happy with this application. I recommend it

So nice, you guys are so patient and your app is so great! Although we were in different place and time zone, the representative replied me in no time, and his advice was so helpful. Keep on good working!

First, I love this app! As important, their Customer Service was excellent and very detailed and patient to explain my questions (Thanks Jan!).

I had an issue getting the Live Chat and Chatbots to work on my site. I used Tidio's live chat and spoke with a senior developer. He was super knowledgable and spent the time walking me through how to solve the issue. Once I had completed the steps, he tested it all for me and it worked great. He even replenished the bots used in the testing process :) Highly recommend for their support. I will now get on with using the app.

Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!

Talking to customers have never been this easy :) thank you Tidio team. And what great service too. :)

You should choose Tidio Live chat always! I successfully bought and accessed their $39 plan as promised. I know you may probably encounter a pricing issue, like $559 per month for unlimited live chat usage. This is just a glitch within their billing system. Totally solvable. Chat to them via the live chat on their website: tidio.com. Someone will walk you through to solve the billing problem. Overall, my experience with tidio is terrific. Recommend it to everyone.

Can collect customer information very well, but every part is separate and needs to be paid separately

this app works great and I definitely recommend installing it! doesn't slow down the website at all!

Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !

This is a great app that provides a bunch of features for our store, we are very happy with it. Thanks!

Looked at many apps to provide chat and site communication. All others took a lot of effort to actually configure to work properly. Tidio took a few minutes and all was set. get this app!

GREAT CUSTOMER SERVICE, the issue I met has been resolved, they guided me to how to fix it step by step, highly recommend!

this app is really great, the customer service is great they listen to their customer and provide the best advice, I'm very satisfied with this app so far no complains, I'm currently on the free plan and I will be upgrading to the premium plan soon.

it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.

Customer service is great. Whenever I come up with a question, they always can respond quickly via live chat.

日本語でやりとりをしても、不具合が出ません！ サポートにも日本語のままやりとりを送ってお返事をいただけます！（返事は英語でしたが… 管理画面が日本語になれば使いやすいので改善を待ってこれからも使用します！

Great team, very helpful! I met an issue withe language translate and the team helprd me to display my chat on the language browser

I used this app to communicate with the customers and engage them in little surveys to gather information. Very helpful. Good customer support!