Reviews for Stamped Product Reviews & UGC

The platform is easy to use, and the support from the customer service representative has always been reasonably fast and efficient.

Love this reviews app. Been using it for years now. Great support, lots of features. Really recommend :)

2023 Update: Stamped used to have great support. They have completely dropped the ball now. I've been dealing with a simple issue for 2 months now and explained it to three separate people and have been passed to a different person every time to start the process over again. There is no communication between different departments. It seems like they have outsourced support but I don't know for sure. The prices have also increased dramatically over the past 2 years while service has decreased. Unless you need NPS reviews there is a much better alternative out there that gives you waaaaaay better value for money now. You can Judge my opinion for yourself.

Great app that supports product reviews and our rewards program. Rewards could have better insights built in.

Great platform and amazing support follow-up! They manage to help me with what I ask them to. They give you instant solutions (:

Easily the best support you will find in apps. All emails were responded within 24 hours and they take care of your problems and make it work for u. I've started getting many reviews. I'm on the premium plan and think the pricing is reasonable for the amount of orders I have (compared with other review apps). Fast forward a few years on, I've still asked for support once in a while and each time the support team have managed to solve my issues and I appreciate their help and will continue to be a loyal customer.

I have had a pleasant experience now with Stamped customer service. I originally had issues with Google Merchant Centre but they resolved for me over email

The service, support and features that Stamped provide, for the cost is outstanding. UX is a little tricky but once you get to grips with it, the whole package is very powerful.

Fabulous app and service. Had a few issues with reviews coming through after theme updates and the issues were fixed within hours. The customer image posts did wonders to my brand. Jose R MONSOONBLUE

This app will help to boost the sales. Their quick response was very efficient! I really appreciate their technical support.

I've been using this app for a while now and am so delighted at the ease of use and how fantastically responsive and helpful their support is! It is pretty rare these days to fund such great app support that understands what is asked the first time around, as they were able to fix my website tweak on their end within a day and spared me from having to dig into code. Really Happy! It is a great option from all the ones I've looked at and the customer reviews they provide my store really helps customers to provide feedback. 5 Stars!

I love the app and the help that i often get from the team when i request! Thank you so much guys! Rock an Roll!

If everything works, it works well. If it doesn't work -- you can expect a 3 to 5 day turnaround for technical support. I'm transitioning my 2 business accounts to another company. This will be a net loss of $125 for Stamped.io

The essentials of the customer review management are all on this app. Plus, the customer support is great!

Terrible app with even worse support, I'd high advice not to get everything set up on this app, try Okendo, we're going to start transitioning to that

Great app and responsive, helpful customer service team!

I need to change my review and say that this company is so big that is unbelievable that they don't have chat support or telephone support for urgent issues. I had a big urgent problem with customers getting 10x more points than they should and it was impossible to contact any support and had to wait for them to get back to me by mail. I will change my review when they update and add a telephone number to support or add a live chat. This company is too big not to have it.

So far so good. The reviews have greatly increased the conversion rate on our site and their technical support is quick and effective!

Great customer service with a quick response time! I just signed up for this app, but am excited to use it!

Their customer service is BS.. Takes so long to respond when I'm having urgent errors. I wish they have live chat available so they can get things fixed right away for users

Stamped reviews has been an awesome addition to our site. Everything displays nicely and I'm enjoying using the apps and customizations available with our Shopify 2.0 theme. The support is top notch - I've asked for numerous customizations and the staff has been able to accommodate every request. I highly recommend this app for anyone looking to add product reviews to their website.

Love the customer support service! Very quick and detailed answers! Thank you Ashok for helping us out:)

Using the Stamped for more than 3 years, very satisfied. The support team helped quickly and effectively.

Stamped 'support' is the worst. Do NOT waste your money on this app. I am paying $600/mo for the Professional plan. There is a permissions bug that their support team cannot figure out, and instead of helping, they simply ignore open tickets. New tickets are responded to, but then I am ghosted again. For this premium price, you would expect reliable support. I am going to uninstall.