2023-03-13
United States
Very easy for me as a new Shopify shop owner to figure out how to use Stamped! It's powerful enough to do what I want to do (multiple review request emails, coupons) and the support from their team has been quick and helpful!
On-Lights
Milkes
MySoil
Mojo Mfg.
HeatedTek
Billie+Bobbie
Roweo
Gogo Paws
jamabo
DOLAN
Wildlife and Art
XooKool
2023-03-10
Germany
great app for reviews and the support is even better, so far we have always found a solution within 24 hours!
2023-03-10
Brazil
Great app for reviews. Support responds quickly and really resolves your issue. I recommend it to anyone looking for an app like this.
2023-03-08
United States
I am updating my review to 1 star due to repeat issues with the app not pushing the reviews through on mobile and desktop. Customers leave reviews and they don't show on your store which is defeats the purpose. I have reached out multiple times about the same issue and on the most recent occasion, it took almost 3 days for someone to respond to my inquiry. I am not happy with the way customer service handles requests, they are slow to respond and don't seem to care that the order is resolved or not. In the last instance, the support staff asked to get in to the backend of my store? Why is that necessary when you own the software - can't you figure it out on your end, it's your technology. All I want is for my reviews to render properly as they should since that's what I am paying for. Going back and forth is a big waste of time and the problem has been ongoing now for over a week. I don't recommend this app.
2023-03-04
United States
The layout and format features were good, though somewhat limited. Customer service was very good and responsive when I was having an issue syncing with Shopify.
2023-03-03
United States
Great customer service! Very helpful tool for our website and the reviews have helped our store tremendously!
2023-03-01
United States
So far so good! I needed a good app to show reviews on my website. Luckily they have a free version to start off with. Ran into a few difficulties and customer service helped me through them quickly
2023-03-01
Canada
Terrible experience with this app and its developers! I've been having issues across all stores First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away?? Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business. 2 weeks later they seemed to have fixed the issues but it was already too late. Please save yourself the headache and get another app.
2023-02-28
Italy
Fast and punctual, customer service solved a problem with the code. I suggest to use this app cause it's very easy to use
2023-02-23
United States
Elvis and the support staff went above and beyond to take care of a few issues we were having. Its good tp know we are all backed by a great support team at Stamped.
2023-02-22
United States
Very easy to use, and it's gotten my store some awesome credibility and have given my customers a voice to share their awesome experiences, leading to more sales. Customer support is great, too! Thank you STAMPED! :)
2023-02-22
Canada
I have tried 3 other Review apps. This is one is by far the best one I found to be. The user interface is well designed and easy to understand. The app integrates very well with the store, and has lots of customizing enabling you to display the reviews to match your brand. Their customer support is amazing! They are professional and helpful, and quick reply!
2023-02-21
Australia
Really great customer service, quick replies and have managed to fix anything I have asked for :) Would definitely recommend!
2023-02-17
Austria
Ich bin zufrieden mit der Staped i.o. App. Bei einem Problem wurde mir sehr schnell und gut von einem Mitarbeiter geholfen. Klare Empfehlung für Stamped i.o
2023-02-16
United States
great app and great support. been using it for a few years now and have been real happy with this app well worth the price
2023-02-15
Singapore
The Support team has been very helpful and patient with my queries. Stamped's user interface is clear and simple to use once we have it all set up. Special thanks to Arjun who has been assisting with my queries.
2023-02-14
United States
This app is totally amazing, We really could not ask for a better experience. The app does the job perfectly and the support is above and beyond!!! Thank you!
2023-02-14
Norway
This is a great app. But a great app has little value without great support. We have used Stamped Product Reviews for a couple of months, and get excellent product support every time we have questions about the use, or need to do adjustments for our web store. And especially many thanks to Salem. Keep up the good work, Stamped.io.
2023-02-13
Germany
Super schnelle Hilfe und immer zufriedenstellend - vielen Dank für alles! Elvis hat mir heute wieder super geholfen meinen Shop weiter zu optimieren!
2023-02-13
United States
The customer service is top notch! Anytime you have a question the team is responsive and works hard to get to the ideal solution for any issue you are having. Stamped is hands down better than any other Reviews/Loyalty app.
2023-02-13
United States
Update: Still have quality customer support. The app was slowing down and Arjun fixed it without any further questions. I don't understand all the negative comments on this app. It can be buggy, but be patient and ask for assistance and in the end it works great!... -- Amazing customer support, needed help and the fixed it twice for me. Amazing app can't wait to build more reviews. Thank you!!
2023-02-13
United States
Great customer support, and the free version has a few great functions! Overall, we are happy with the app and considering upgrading
2023-02-12
Sweden
I got some problems when I changed the theme. The support responded almost immediately and solved all my problems in a few days. They were patient with me even though I emailed at least four times, checking that their changes worked. Super support even though I have a free plan! They even work on a Sunday! I think the app works well and is easy to use.
2023-02-11
Portugal
My biggest mistake was choosing this app. I tried to customize the reviews widget and it wouldn't change absolutely anything. But the worst part is definitely the customer service because they take 30+ hours to reply. I have used more than 8 reviews app before and I've never seen customer support taking so long to reply to a simple question
2023-02-09
United States
We love this App, great features, easy to use and set up. Their support team is also great and very responsive.