Reviews for Stamped Product Reviews & UGC

Been using the app for more than a year and meets my needs so far. Customer support has been very helpful as well. All in all, happy with the app and service

Werkt goed, wordt goed geholpen, dus goede service! Nogmaals erg bedankt. Mooie opstap als je wilt groeien.

Luxurier

2022-12-07

United Kingdom

While the app does a fair job (quite often it is slow, does not load correctly on mobile, and fails to load CSS on the plans page), the pricing and the sales team are the worst. Customers (or new potential customers) should be aware that similar apps charge 1/4 of the annual price of Stamped for even better features. We find it disgusting that the only way to access the Google Shopping Reviews feature is to pay 1400$/year - when other apps offer that for 19$ a month. Having mentioned that to the sales team, they offered a ridiculous discount with a rude reply inviting us to use another "low-cost app" if we were not happy with their offer. For instance, we are thrilled to switch reviews provider (after 2 years) and invite savvy customers to do the same - maybe Stamped will start to appreciate their customer reviews more.

Good app! We had a few issues with importing reviews from our old website but we were able to get them resolved. Support is very helpful. We wanted the placement of our reviews moved to a new location on our website and they could do that for us in a timely manner. We are now just waiting on orders to come in so we can send review requests.

we have almost 60,000 reviews in the que, and nobody at Stamped has responded for week. i hope somebody will reach out immediately.

Great customer support. I had an issue with the widgets not showing and they were able to rectify the situation within a few hours. Highly recommended.

Requested service and Niran, the customer service person, fixed the issue quickly. Upon fixing the issue they communicated that we can further contact them if we needed more assistance. Thank you!

Their customer service was very good, therefore I would recommend this app. You can automate emails that ask for reviews & create custom review forms.

versendet einfach englische emails ohne Genehmigung. asdfgfaddasdsadasfadfsdfsdfm jandsfjnajofnaweronfjwenfnwe

Great app! Was easy to integrate and customize and customer support was very responsive when we had questions!

Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.

very helpful response to various questions and hands on help with a mistake I had made. have yet to use for reviews but feeling confident already

One of the rare, great Shopify apps that has helped our business tremendously. Responsive customer support too. Thanks guys.

Easy to use and great email support! Had a few issues with the widget not showing my reviews, and the support team fixed it the next day. Would definitely recommend :)

Funktioniert klasse und der Support ist einfach der Hammer! Das Layout ist übersichtlich gestaltet und einfach zu bedienen.

I love all the customization possibilities and how it is still possible to use so many functions if you can only afford the free plan for a while. Thank you!

I've just installed this app. I needed a bit of help and the team responded really quickly and were very helpful. It's already up and running.

Good Customer Service, solved the issues of non showing reviews and wrong date format immediately, thanks

The clients services from stamped are amazing! They really go above and beyond to help complete your requests in a very timely manner and their reviews service itself has helped the growth of my luxury shoe brand!

UPDATE: STAMPED WILL NOT SEND AN EXPORT OF YOUR REVIEW DATA (including critical data such as review images and video). They will only send partial data which is not portable. MAJOR RED FLAG!!! AVOID AT ALL COSTS!! Caution: Stamped app has completely destroyed my Facebook pixel and ruined all optimization within my Facebook Ad Account. For some reason that Stamped cannot explain, they intermittently report purchase events to Facebook when a user loads a product detail page. There are not real purchases, but since they are reported to Facebook, Facebook optimizes ad spend based on these "conversions." Over the past few days, Stamped reported $344B of fake conversions (yes, Billion). That completely overwhelms the YEARS of real data accumulated on my pixel, and my ad account is now worthless and must be abandoned. This has been going on off-and-on for over a year. Multiple times Stamped has told me they fixed the issue, but then it returns. They have stopped responding to me entirely. They will not send me my data so that I can move to another review platform. Stamped is the biggest mistake I have ever made in my decade long journey in e-commerce. Beware.

Très bonne application d'avis, avec plusieurs possibilités de présentation. Très bon service client et hyper réactif.

I used Stamped.io for almost two years (not the 10 months shown due to technical reasons) and in that time the company went from being pretty darn good to pretty darn bad. Maybe it has something to do with the change in ownership, but I finally ditched this company in favour of a different one - for less money too. The deciding factor was page load times. My Reviews page at one point took 40 seconds to load! Across mobile and desktop, there was a real delay in any page that had Stamped code and that's just un-acceptable. The urgent communication with customer service took a day and here was the response: "Apologies for the inconvenience. Regarding the widgets speed issue, the engineering team is working to increase the DB capacity to improve the load speed. Rest assured that we are working to improve the speed issue and there will be a big difference very soon :) Let us know if there are any doubts on this." I had doubts and glad I switched. My page speeds are back to normal.

Con esta aplicación buscamos fortalecer las reseñas de nuestro sitio. La aplicación lo permite y lo mejor es que genera confianza porque verifica que si sea un review de un comprador real. Tuve un pequeño inconveniente al instalarla pero SALEM me ayudo muy rapido y todo quedo perfecto.

Excellent support. I was guided step by step in order with videos and several e-mails. Very helpful and professional.

Thanks very much for the help of the support team. They can help us solve the problem in a timely manner every time. We have been using stamped for a long time, very good!!