Reviews for Stamped Product Reviews & UGC

This is a great app. But a great app has little value without great support. We have used Stamped Product Reviews for a couple of months, and get excellent product support every time we have questions about the use, or need to do adjustments for our web store. And especially many thanks to Salem. Keep up the good work, Stamped.io.

Update: Still have quality customer support. The app was slowing down and Arjun fixed it without any further questions. I don't understand all the negative comments on this app. It can be buggy, but be patient and ask for assistance and in the end it works great!... -- Amazing customer support, needed help and the fixed it twice for me. Amazing app can't wait to build more reviews. Thank you!!

Great customer support, and the free version has a few great functions! Overall, we are happy with the app and considering upgrading

The customer service is top notch! Anytime you have a question the team is responsive and works hard to get to the ideal solution for any issue you are having. Stamped is hands down better than any other Reviews/Loyalty app.

Super schnelle Hilfe und immer zufriedenstellend - vielen Dank für alles! Elvis hat mir heute wieder super geholfen meinen Shop weiter zu optimieren!

I got some problems when I changed the theme. The support responded almost immediately and solved all my problems in a few days. They were patient with me even though I emailed at least four times, checking that their changes worked. Super support even though I have a free plan! They even work on a Sunday! I think the app works well and is easy to use.

My biggest mistake was choosing this app. I tried to customize the reviews widget and it wouldn't change absolutely anything. But the worst part is definitely the customer service because they take 30+ hours to reply. I have used more than 8 reviews app before and I've never seen customer support taking so long to reply to a simple question

We love this App, great features, easy to use and set up. Their support team is also great and very responsive.

The most features for your money, especially at the introductory tiers. Beyond the features, the Customer Support is impeccable. The response time is fast and the answers are quality. They'll work with you until the issue is resolved and also take the time to make sure you understand the features.

The platform is easy to use, and the support from the customer service representative has always been reasonably fast and efficient.

Love this reviews app. Been using it for years now. Great support, lots of features. Really recommend :)

Strobepro

2023-01-31

Canada

2023 Update: Stamped used to have great support. They have completely dropped the ball now. I've been dealing with a simple issue for 2 months now and explained it to three separate people and have been passed to a different person every time to start the process over again. There is no communication between different departments. It seems like they have outsourced support but I don't know for sure. The prices have also increased dramatically over the past 2 years while service has decreased. Unless you need NPS reviews there is a much better alternative out there that gives you waaaaaay better value for money now. You can Judge my opinion for yourself.

Great app that supports product reviews and our rewards program. Rewards could have better insights built in.

Great platform and amazing support follow-up! They manage to help me with what I ask them to. They give you instant solutions (:

Easily the best support you will find in apps. All emails were responded within 24 hours and they take care of your problems and make it work for u. I've started getting many reviews. I'm on the premium plan and think the pricing is reasonable for the amount of orders I have (compared with other review apps). Fast forward a few years on, I've still asked for support once in a while and each time the support team have managed to solve my issues and I appreciate their help and will continue to be a loyal customer.

The service, support and features that Stamped provide, for the cost is outstanding. UX is a little tricky but once you get to grips with it, the whole package is very powerful.

I have had a pleasant experience now with Stamped customer service. I originally had issues with Google Merchant Centre but they resolved for me over email

This app will help to boost the sales. Their quick response was very efficient! I really appreciate their technical support.

Fabulous app and service. Had a few issues with reviews coming through after theme updates and the issues were fixed within hours. The customer image posts did wonders to my brand. Jose R MONSOONBLUE

I love the app and the help that i often get from the team when i request! Thank you so much guys! Rock an Roll!

If everything works, it works well. If it doesn't work -- you can expect a 3 to 5 day turnaround for technical support. I'm transitioning my 2 business accounts to another company. This will be a net loss of $125 for Stamped.io

I've been using this app for a while now and am so delighted at the ease of use and how fantastically responsive and helpful their support is! It is pretty rare these days to fund such great app support that understands what is asked the first time around, as they were able to fix my website tweak on their end within a day and spared me from having to dig into code. Really Happy! It is a great option from all the ones I've looked at and the customer reviews they provide my store really helps customers to provide feedback. 5 Stars!

Terrible app with even worse support, I'd high advice not to get everything set up on this app, try Okendo, we're going to start transitioning to that

The essentials of the customer review management are all on this app. Plus, the customer support is great!

Great app and responsive, helpful customer service team!