Reviews for Smile: Loyalty & Rewards

Customer service was very quick to respond and resulted in customer having the issue figured out while still on the website. I dont usually have many questions, but what I like is a prompt response when I do.

Great customer service. User friendly app. It has been a great app for customer engagement and return buyers.

Absolutely love this app. Customer service is Top notch. Super helpful that you are able to connect with Klaviyo. Great for automation

SO far I've had a great experience using the FREE plan before deciding to upgrade to one of their paid plans. They're customer service is super friendly and very helpful.

CS is very helpful! Thank you for answering all my questions. Will continue using the app! Well done!

Little Mama Shirt Shop LLC

2021-09-27

United States

great so far and excellent customer service! Andrijana was very helpful in getting me all set up!!!!

The app works well, you have limited customization without paying for at least the $49/month option, but the app definitely does what it promises and in a relatively easy to navigate way. Big fan so far, excited to see how it helps our bottom line!

The app is super easy to set up, and simple for customers to use! It has a lot of great features, even on the free plan. And customer support is excellent! Don't hesitate to use Smile - it's wonderful.

The Smile App has been a great additional to our online presence. And their customer service is always exceptional. Our customers really appreciate the added "bonus" of getting rewarded for spending money with us.

Customer service was quick and top notch in every way! They not only listened to what I had to say but also went above and beyond to help my small business grow, I wish I could rate 10 stars!

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

The Best Customer Service and they're really helping my Company Grow Basically Overnight. They live up to their Name!

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

Yummalicious Chocolates

2021-09-22

United States

I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.

Great integrations and super easy to use as well! Already had incredible support with setting things up as well!

Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah

Love how easy the set up is. They explain everything and I believe this is going to help improve my customer base so much, thank you!

I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

I love this app, both as a consumer and store owner. The rewards program provides a great incentive to our customers, and rewards them for coming back and shopping with us! Their customer service team is amazing, they are so easy to connect with, resolve issues quickly, and just go above and beyond to make your experience with them great! We will always use them for our rewards!

Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!

This app is well thought out. Available anytime I have had customers sign up a while ago, I'm hoping to obtain more.

App was really easy to set up and customer service was quick to respond. Can't wait for our customers to start using this.

I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.

As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.