Reviews for Smile: Loyalty & Rewards

Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.

The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.

Power Up Gaming

2021-11-09

Canada

I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.

I used this app for my client and it real helps me a lot . great technical support. Good job!!!!!!!!!!!!!

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient. super support, sehr nett und hilfreich.

I love how simple the app is and how friendly and quick to respond the customer service is, my experience was amazing so far, thank you!

Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Love the program. Customer service is quick to help and we have seen many customers using our rewards peogram. Overall we are very happy with Smile.

Easy to use, well-designed interface. Looks professional to the customers and helps drive repeated business!

always a perfect costumer service! i have a question, they answer quickly and find a way to help me.

Insanely great platform and so easy to use. This app is going to be game changing for our store and hope it increases our CVR.

CLK SUPPLIES, LLC

2021-11-04

United States

I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)

Too expensive. Does anyone know a cheaper app? Too expensive for a small business. It's just the service they offer does not correlate to the price.

Very good customer service fast and efficient. The customer rep agent took his time with me and made sure everything was well understood and had ideas on how to make everything work for me

The Floral Atelier

2021-11-03

Singapore

We have been using it to start our Rewards program for our customers. It's worked out well so far. We realized that the plan we were on was too costly and reached out to the Smile folks and we were able to work something out. So, much appreciate their willingness to work on this for us. Saved us a lot of ton of money! We'll look to stay with them for a long while.

J'avais un problème avec un exclusion de client lié à un tag, j'ai écris ma question dans le chat et c'était modifié en 5 minutes! SERVICE TRÈS RAPIDE ET COURTOIS!!

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

quick and fast install. step by step instructions answered all my questions without me being confused. like it.

Great app, with fantastic features and customer support. Would definitely reccomend to other shopify users.

Amazing customer service! Was able to help within a matter of minutes, great pricing compared to other loyalty program apps. 10/10 would recommend!

This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.

I had some issues that I needed resolved. I reached out to the support team and they solved them immediately to great satisfaction!