Reviews for Smile: Loyalty & Rewards

Really enjoy using smile so far. Its easy to set up, and the tech is not glitchy at all. When I was having trouble with my store, their ive chat customer service was immediately responsive and helped with my issue right away. Recommend using for your shopify store.

Nutze die App seit ein paar Tagen und kann sie uneingeschränkt empfehlen. Bei Fragen ist der Kundensupport sehr gut.

Thanks to Lisa for helping to resolve my issue and give advise on different topics. I believe there are some improvement for Smile required or needs to be done but for now I'm happy with the service as free plan use.

Have only recently implemented this into our business and it has been great! We wish we found Smile sooner. The team at Smile are super helpful and quick to help which has been great as well

Very helpful when I needed assistance to exclude customers from redeeming rewards on items that are already marked down in my shop. I love the ease and flow of this app. Hopefully it will be the same experience for my customers.

Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Cant use the app as it Just flashes the screen when trying to view the app , unusable as i cant get past the opening screen

SassyBelleWares

2023-03-08

United States

I was able to get it up and running with zero issues and that says a lot since I am horrible with technology! Everything has been running smoothly since with no effort from me! AND, my customers love it!

We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.

Our Smile expert Nicole went above and beyond to support us with setting up our loyalty program. We appreciate the tutorial videos, prompt replies, and follow up. Thank you Nicole for you hard work, and delivering it with a Smile.

Works great and excellent customer service. Happy I am able to reward my customers for an affordable price

great app great support by the team. I have been using it for the last 1 year and ive seen already results

Brynn Capella

2023-03-05

United States

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

The best Loyalty App I used so far, and the customer service is A+, Thank you so much Lisa for your help.

Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use. The Smile crew definitely tick this box for me!

Honestly, I am just rating my experience with Jade today. My questions were not only answered, they were taken care of and done for me! I am super happy with the support. They answered in chat almost immediately. I love that, and Jade was sooooo helpful and fun, and kind. Great experience!

Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!

Lisa was very responsive and helpful. What wasn't understood, she made it very simple and insightful. very good customer service.

We've used Smile for years and love them! They have fast customer service too, which is always a huge help.

Maria was awesome and quick helping me figure out my issue. Not only did she show me how to fix it, she explained why and how each works......with screenshots and all.

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get. Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

Great app. Its very easy to install and when I have had questions the support staff have been very helpful. Would recommend.

Prise en main rapide et intuitive, avec pas mal de contenu pour apprendre. Service client très réactif. Je recommande Smile !

Thank you Jade from Smile was really helpful and answered all my questions. Thank you very much. xx