Reviews for Smile: Loyalty & Rewards

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

This is a great app and it's free! I'm leaving a review just because I want to but the 100 characters minimum requirement is a bit of a hassle.

So far so good. The potential to reward customer loyalty is exciting to try. Looks like a great app.

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.

Just Started using the app. The support staff (Petrit) was really helpful as his timely intervention helped us in improving the brand image & customer experience. Keep up the great work.

Having good app support is SO important, and this app does that! Also, the UI of the app is really good. I'm excited to see how my customers respond to rewards!

So far so good... My shop is not open as of yet im getting set up. So far what I see is good. I can't wait till the beginning of the year to open.

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!

Truly excited to start using this app! Thank you for creating this! My brand reps are very excited to share it!

I used the app to try to help me figure out how to use the Rewards program. maria was very helpful and VERY quick to respond

5 Stars for initial set up We're still getting to grips with this app but that being said we have basic skills here. Initial set up was quick but just trying to fine tune our understanding of the system completely for both our online and POS customers before we launch officially. Any queries have been dealt with very swiftly, can't fault the service and our first impressions are that we have a solid reward system in place. I can't review on its actual performance yet.

My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.

New user to the app. We have not fully explored the true commercial benefits of the app yet and we are very much looking forward to doing so over the coming year. However, the level of service is top notch! Thank you for your help as we go!!

My company has been using Smile for a while and it has been a great investment in retaining customers and their customer service for an issue I had today was excellent! Would recommend this app to other stores for a rewards program

Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!

This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.

This app was recommended to me. It’s so easy to use and support is great if you have questions. Great for generating more income and loyal customers.

This app is wonderful. Easy to install, super easy to acces and understand for the client. And the people from the app are super responsive and helpful when you have questions.

Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.

I have just migrated to Shopify from WooCommerce. Setting up all the little things to make my site work well and offer the best experience for my customers has been a journey. Part of that was finding Smile.IO. It has given me a way to give back to my customers for their loyalty. I am a small business and truly appreciate the Free Plan. Not a lot of app developers understand that. It has integrated well into my platform. Recently I wanted to add a way to have customers leave Product reviews and be rewarded for their review. I found Stamp.IO. I really cannot afford the paid plan, but Larry from Smile understood this and gave me access to add to my loyalty program. With all the apps out there, it can be confusing and daunting to pick the right one. I chose wisely - in that the support and functionality is just the best from this suite of applications. Kudos to you and your team, and my heartfelt thank you.