Reviews for Smile: Loyalty & Rewards

Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.

So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)

Outstanding customer service from Jade. Much better than the program that I was on. Highly recommend.

really quick and nice customer support! answered my question quickly even with only one person working !

It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

DesignedBy The Boss

2023-02-23

United States

This one of the best apps to grow and take your business to the next level. It's very easy to install and great customer service as well.

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

David from CS is amazing! He was so helpful in explaining our customer engagement and offering tips on how to make our business exceed our goals. This is THE app to get if you want to manage rewards points!!

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Play It Koi

2023-02-21

United States

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Octante

2023-02-21

Mexico

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys. www.octante.mx

Over a year using the Smile app, and we couldn't be happier! The customer service is fantastic. Quick, friendly, and they fetch info for you without being asked. The interface is good for customers, we've had very limited tech issues with people signing up. Excellent asset to your Shopify Store!

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Great, and Easy to Use! Support is Awesome I highly recommend this App for all kinds of stores. Thank you

Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!

Great reward program! I really appreciate their customer service, the support team is always friendly and responsive!

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!

Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.

Nicole was very quick to respond about help setting up the Smile Rewards program app, I think this app will suit my client's needs perfectly!

Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!

Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................