Reviews for Smile: Loyalty & Rewards

La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.

The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.

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Very Good service! Anytime I have a question, the Smile team help me to understand and the team is very nice.

So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!

I actually had a question about the app and I got directed to a bot, but within 1-minute it actually put me to an actual person, Larry. He was extremely helpful not only answering my questions, but addressing them and resolving them!

We love this app! So easy to use and the customer support is always so helpful and quick to respond!

Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered. And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

This is an amazing app and live chat was super helpful, its simple and easy to use thanks so much Adrijana! x

Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.

User friendly, and it offers possibilities to improve our steps, by recommendations, so we don't miss on anything. Thank you.

First time downloading the application and staff was prompt with responding to and answering all my questions.

Great app and customer service! We just started using them and had some issues but Joana helped me a lot

Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.

Great app! We have been using if for a while now and it has been useful to our customers and our company!

Great App. I am using from last 3 month , so far no trouble at all. Smile customer care team also very supportive to solve all issues if it comes. Using for my online store and Instore Shopify POS . Easy to understand . Highly recommended

A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry

I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.

Great app with amazing features! Highly recommend it to every online store that wants to attract more customers. I especially love the Launch Loyalty features!

I've used smile.io for a few years and recommend it for anyone looking t scale their brand loyalty program with their consumers. Easy to use, functional and the ROI is worth every penny.

Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!

A truly great platform for setting up a rewards program. The program is easy to use for us behind the scenes and also for the customer accessing their rewards. Support team is also fantastic!

Smile.io is a great app to turn shop customers into repeat purchasers. The loyalty program make returning customers increase and increase the repeat purchase rate higher.

The platform is very easy to use and the customer service represents and provided FAQs are extremely helpful when I'm looking to receive additional information or resolve any issues.