Reviews for Smile: Loyalty & Rewards

Super simple, extremely powerful. And the team are responsive and eager to help. Love Smile.io - recommend to anyone.

Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David and Joshua.

I've been using Smile for years across various shops I've worked on on Shopify and love them! Really easy to use from both an admin and customer standpoint and Customer Service is amazing if you ever have questions!

Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!

Great app and great to integrate with other apps such as email sending providers. Customer service is top tier as well. Joshua and Nicola went above and beyond and really helped to explain everything in detail whenever I had a query. 100% recommend this app.

so far we are really enjoying how user friendly smile is, how great the customer service is and how creative you can get with the loyalty and reward programs.

i am very happy with the service today. i had the $49 plan and when i explain my needs and the feature is too many for me. they explained kindly about i can downgrade my plan to be free! really thankful!

This is a good rewards programme and is good for entry level rewards. Easy and intuitive to set up. See how the free plan works for you first and then consider upgrading.

Amazing support - Jade was so helpful and helped us sort out our issues with placements. Very fast and responsive. Again spectacular support from Nicole who not only sorted our issue out but did it by making us have a good laugh too :)

Great help! Jade was fabulous at answering my random questions. I definitely say if you are looking for ways to include customers in managing their perspective on your website and brand - get this app! It's really fun and helpful towards retaining customers!

J'ai eu du mal à ajouter mes clients mais j'ai été aidé par Jade du service client qui m'a aidé efficacement. Sinon très facile d'utilisation ! Je recommande à 100% .

I haven't been using the Smile rewards program for too long but so far its been great. My customers seem to love the idea of collecting points for future purchases. I would definitely recommend this App to others!

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

I am IN LOVE with this app! Life-changing and my customers LOOOOOOOVE to turn it into a game that eventually turns into $$$ for me :)

This App is great and very useful to the webmaster. The customer service is very responsive and helpful!

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

I am new to the Smile reward program and had many questions. I was helped via chat support with Nicole and she was super knowledgeable on all that Smile has to offer. All of my questions were answered and now I feel like an expert!

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Vinos El Cielo

2022-04-07

Mexico

The application is very good and works just as my online store needs it to. They also have excellent customer service.

Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.

Everything you need for your loyalty program is all in here. Easy to setup, easy to manage your customer's point amount, importing exporting is really easy as well. And most importantly, Smile's support team is undoubtedly top-notch. Quick yet simple to understand.

LASHBOMB

2022-04-06

United States

Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.

Customer service is very helpful. They are always available and have great tips on how to improve performance!

Great app! The rewards system has definitely helped us build our business and gain repeat customers.

Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!