Reviews for Smile: Loyalty & Rewards

I've only just downloaded the app and started testing it out on the Free plan. Had a question almost right away and the customer service was fab - helpful and informative. I do think that the difference between the free plan and the first paid plan is a huge jump. Shame there's not one in-between, as I'd love to integrate other programmes, but don't want to pay that amount just yet as I've yet to see how well it works!

CocoTherapy

2022-04-26

United States

Excellent support from Nicole! Super fast and helped solve my issue. Even did a quick video for me to help me find the section where I need to go for clarification. 5 stars girl!!!!

Love the app so far. Customer Service was excellent. Jade was able to answer my question super quick and made me feel very comfortable that I set up my program correctly. She was also a ton of fun

Amazing APP! Very user friendly and has pretty much everything we want. It can be on the pricier side but it's worth it.

easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business

Works as expected. Can see our website continuing to use this app for the near future and maybe even go into the premium version.

Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.

User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!

We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!

I use this app to give back to clients for purchase on my website. I love this app because it allows customers to keep abreast of their loyalty points and gives them the required discounts for returning to purchase every time. This helps me with customer retention. This App is awesome.

Great customer service! Good for any ecommerce operator looking for a no worries customer referral or loyalty program.

The Makeup Shack

2022-04-23

United States

Smile works great with our online and in-store customers rewards really easy to use and great support.

Great app! and amazing customer service. The app is working great on POS as well and it all works smoothly. I hope someday you will add full Hebrew support and RTL

Mack was very helpful. Great customer service experience! Love using the Smile Rewards for my Shopify!

So far so good! We signed up a few days ago and have been working to get our customers using the new system. It's relatively easy to understand and customize, and I've had two sessions with their help team to sort out little confusions on my part.

App is easy to install, manage and navigate , problems were promptly solved by Joana. Thankyou Joana. Recommend it as one of the best rewards app

Customer service is helpful and responsive. Good experience, and live customer service available in the weekend, even awesome

Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.

Very excellent customer service, able to provide a solution within minutes. very educational and super helpful.

I did not know how to do something so I reached out to the support chat and Nicole was very helpful and insightful! Quick to respond and clearly helped me resolve my issue and learn better how to use this app. Thank you!

This app is very easy to use, my customers love it because they get tons of points, and get to use them towards free products!

so far so good! customers enjoy rewards and i enjoy giving them out gives them a reason to come back

really good loyalty and reward app up there. their free version have many useful features. Joshua is really helpful and gets answer all inquiry promptly and well.

Great app, easy to set up for non-tech person :). Jade in support was very helpful, highly recommend.

Toki Mats

2022-04-20

United States

Smile is simultaneously robust but easy to use and understand for customers. Their team is super helpful during onboarding. Would recommend!