Reviews for Smile: Loyalty & Rewards

Amazing app to use for rewards program for customers. customer service was very prompt and thorough with questions I had!

Great app, great support - within a few mins (usually) they're available to help out with helpful videos and explainers.

While I don't think we've spent enough time trying to maximize the benefits of this app, it appears that a good number of our customers are using it to their benefit - and hopefully to ours! Excellent customer service from the support team.

Happy with all the features that come with the free option. Overall great app so far - their customer service is fairly quick and effective!

This is so easy to use! I set this up quickly for my small business. I highly recommend. Give it a try!

Recently added to encourage repeat business. The app features are complex but organized in a seamless dashboard. We appreicate how customer rewards can be modified just as easily as they are added. This is the first app we've found where everything can realistically run on autopilot. Upgrad options are pricey, however the support team is worth it.

The free plan is amazing - has everything I want! I had some problems adjusting the launcher on mobile, but customer service was extremely helpful. Andreandana is the best!

The integration was easy and seamless and I like that I can add ways for my customers to join. It's a very cool app

Great app, great value and the service support is excellent! Jade helped me out with an issue and it was easily resolved and very friendly.

It's the perfect app! Easily add it to your menu too! I would definitely upgrade if only the monthly subscription weren't so hefty. <3 Thanks Smile Team!

Easy installation. Awesome support. Will recommend if you want to expand your brand like top brands.

Easy to set up and support is amazing! It also integrates with a lot of other apps which was my deciding factor in choosing this app.

First payment tiers are well worth the price. This would be a five star review if I didn't have to get pushed into paying $500/month just to access the API integration. Otherwise this is the best app on the market.

Love love love this app!!! It works great, my customers can see real reviews from other customers. I especially like the fact that I can see the reviews before they are published to verify they are real reviews!

A GREAT addition to our store being able to reward our loyal customers, and amazing service from the Smile team! What more could you want, first class and reliable - thank you!

It's really easy to set up and basically the free version is good enough to kickstart for a small store. The support is super, I had an issue with points history and Jade was able to provide the exact solution needed. Thank you for being there!

easy to launch wish I'd found you sooner, such a great idea and business model really pleased and cant wait for more sales

Great customer service. Detailed information and screenshots to follow. Jade was fast in answering my questions and very friendly

Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!

I love being able to provide a loyalty rewards program for my clients. They love redeeming their points as well. The app is easy to use and easy to set up.

I needed to transfer the app from one store to another and Jade was able to assist me in detail with how to do it. So thankful and saved me a lot of time.

I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.

Amazing app that allows us to customize our rewards program for our customers and dealers. More power to the developers!

While the reports available in-app are a bit basic, (-1 star) I was able to get the data we wanted from Jade on the support team. We were looking to asses cumulative point earning & redemption by customer (and tier group) which we were able to compile based on the exports she sent us. Thanks again for the help Jade!!

Salacia Salts

2022-11-10

United States

I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.