Reviews for Smile: Loyalty & Rewards

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

Thanks so much for taking the time to leave a review- we really appreciate it :) Let us know if there is anything we can help you with!

Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!

Lisa such an angel for helping me with my current program!

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately. I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

Brandon in their support department was lightning-quick and very helpful.

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

Thanks so much for rating us 5/5 stars! We genuinely appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

"Great service and fast support, we're happy with the app!"

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Best app ever!

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨

The app works flawlessly and comes with highly attentive and efficient support. Highly recommended!

Très bonne communication, et excellent service.... AAAAAAAAAAAAAAA+++++++++++++++++

Great app. Fairly easy to use and once setup, relatively seamless.

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

Thank you for the review we really appreciate it. Cheers The Smile Team

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.

Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours

Joana was great at answering all my question and concerns. I am satisficed with her service.

fast customer service.