Reviews for Smile: Loyalty & Rewards

Quick & reactive support when needed. Fitting our business expectations.

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Great support from Lisa!

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Customer service is very friendly and quick to address any issues we bring up.

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

very responsive help desk!

Absolutely helpful!

Thanks so much for your review! :)

Great service and personal support. They will.work to cater for your needs.

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

Absolutely loving Smile.io! This app has totally transformed our rewards program, making it super engaging for our customers. The setup was a breeze, and their customer service is top-notch – always there when you need them. Highly recommend for any Shopify store looking to boost customer loyalty and sales!

Thank you for your 5 star review! 🤩

Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.

Thanks for your review! Please reach out if we can assist with anything :)

After using various reward apps for years I always struggled to find an easy way to set up my program and user interfaces were always confusing. Smile made it easy to set up my store within minutes and start building lifetime value for my clients.

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Brandon was very helpful and quickly identified what I needed to do.

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Love this app. customer service is very helpful also. Would recommend.

by far, I think the app is good to use

Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend

Software works well but wasn't happy when they went from FREE to $200 a month. The team was avid about working with me to discount my particular account after having a free version for so long. I'm thankful for the dedicated customer service and adjustments. I'm looking forward to see how it functions with new features.