Reviews for Smile: Loyalty & Rewards

Only a few days in, but so far it's been a great user friendly tool! Integration is extremely easy and the support team is the best!

So far so good!! I am loving the fact that I can give back to my customers- and how easy it is to use this app!!

Great app and really helpful customer service staff, really pleased that we started using Smile.io for our rewards programme.

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

Smile is working well for us so far, and a big part of my rating because their support team is very responsive. If one team member isn't online then another will tag in to fill in the gaps, which is much appreciated! Thanks Smile team for your work!

Started with this app and have never changed. Service is fast, and they've helped me resolve every request. Highly recommend.

Still working through the app functionality but the customer service team is responsive and extremely helpful!

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Has really helped improve the loyalty of our customer base and ensure they are transacting with us on a more frequent basis. The customer service is top notch also!

Great support, very fast and absolutely friendly and competent. Thank you! Die Probleme wurden zügig und sehr kompetent gelöst. Vielen Dank!

We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade). Very happy with this app.

en·sem·ble

2023-04-24

United States

We recently moved from Square to Shopify. Smile was the best option for us to move our loyalty to. Easy to use and customer support has been great!

I think that my store will be more popular now that we have this program. I look forward to using it.

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!

Many cool features to utilize! I look forward to using the upgraded features as I grow my customer base, but for now I am using the free plan which already offers a lot to get started with building existing customers' loyalty! Customer service is also very kind and helpful. Shout out to Hannah :)

So far it looks like a super nice app. However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

August Cloth

2023-04-19

United States

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

All the bells and whistles I could want in a reward points app. Excellent, easy to use interface. A+

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.