Reviews for Smile: Loyalty & Rewards

Easy to use & modify points for customers!

Muy buena la atención

outstanding customer support and big shout out to Maggie for her prompt responses and really go above and beyond to help me install extra features.

The help center responds quickly to my questions and explains well.

Agent responded timely and provided the information I needed really fast.

Excellent assitance, Jade was nice and helpful

It's working out fine - the customers seem to know what they're doing too

easy to navigate!

Excellent app!

She helped with information about the app.

Great app, best features, and amazing support!

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

Joana sorted out my issue out in seconds. Great service.

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io. We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far. Thanks, Hugo Happy Dog UK www.happydoguk.com

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

J'ai eu un très bon service à la clientèle en quelques minutes, ma demande n'était pas possible pour le moment mais elle a été ajouté dans la liste des prochaines requetes pour l'application.

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

The Sassy Olive

2024-02-01

United States

Quick answer, made me laugh with gifs LOL thanks byeeee

BulbAmerica

2024-02-01

United States

To those merchants that are looking to increase customer engagement and make the most out of each customer relationship, look no further than Smile. Having been on multiple platforms over the years and having tested many different Reward & Loyalty offerings, allow me to save anyone that is looking for a customer point solution some time as you have now found the app you need for your Shopify store. Look no further. This app is super easy to setup and customer service is always available should you need it.

Thanks to Hannah! She helped much and she is the hero of the day. Thank you!

Hello, The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.

I've been super happy with this app. It has all the features you'd expect, and the support is outstanding. They are always quick to respond to my chat inquiries, and have always been 100% helpful in resolving my questions. I highly recommend!

I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.