Reviews for Smile: Loyalty & Rewards

Hannah was really helpful and quick with her responses! It really helped me to understand more about the app and its functions.

Jimmy Joy

2023-05-17

Netherlands

The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3 Jimmy Joy

Guys, i use your app for my spanish eshop...it is amazing.. BUT... i need to have Italy language available ... UPDATE: Please any schedule time when i can expect italy language? is it possible??

Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

Application géniale avec un super service client ! Je recommande Smile les yeux fermés. Beaucoup d'options disponibles

The representative was very kind and helpful. Thanks Lisa! It's my first time using the app. So far so good.

Nice app and fast customer service... Hope you will get help from sunshine Jade. Thank you for your service!

Thank you, Nicole, for your quick help! Loving the simplicity of this app as well as the customer service.

This App is real easy to set up and can really help get return customers Highly recommend it so far as I am just getting my store up and running

Support was great, was able to help resolve our issues quickly. Wonderful service. Very helpful to us.

I am just setting this app up at the end of a very long week, and Jade has been over the top patient and helpful. I would give her ten stars if I could

Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved

This app has cost me thousands of dollars. It rewards people on top of any existing discounts in my store and there are no rules or ways to prevent it stacking. I am losing money all the time due to this. Not happy. The aesthetics are nice but they clearly don't understand retail business and how customers behave.

Very good app, would use it if it offers multi-language for one store. Already in 2021 it was mentioned that Smile wants to integrate it but 2023 and still no option for it. Best app but in todays multi-lingual world a pitty you do not offer. Other apps like Bon Loyalty are soooo much cheaper and they offer multi-languages with good translation. Hope you change this asap. then I might come back ;-)

Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.

They have the best customer service! Answered so quickly and made it easy to make updates! Highly recommend.

Great customer service. We needed an app to unify our online and in-store locations and has worked seamlessly for us to offer rewards both online and in-store.

Quick response to all the questions! I just wish the starter pack were a bit less expensive. But overall, the customer support and launching the app into my platform was easy and simple. Highly recommend

Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you

They were so helpful and timely when I had questions. It made it so much easier and the app is super easy to use.

Una gran aplicación para nuestros clientes, muy intuitiva y fácil de utilizar. Y una parte importante es su soporte, rápido y muy amable.

So far I am loving the app, I have yet to launch to my customers, but getting it set up has been pretty easy, the support team is prompt to reply and help me out, phew!

Una aplicación bastante buena, yo utilizo actualmente la versión FREE y tengo varios clientes que se registraron gracias a esta aplicación de LEALTAD. Recomiendo instalar para tu negocio, y tenes la ayuda del soporte en el chat que te ayuda al instante. EXELENTE ATENCIÓN.

JessaKae

2023-04-27

United States

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.