Reviews for Smile: Loyalty & Rewards

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Quick Support from Lynn ! Awesome app!

Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!

Support was super fast and friendly. Wonderful service

Awesome stuff

Thank you so much for taking the time to leave a 5-star rating, we truly appreciate it! 💛 -The Smile.io Team

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

Minifigs.me

2024-02-27

United Kingdom

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! The Smile Team ✨

INSTANT ROI. This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit. Great service - fast response, NOT ai bots, REAL PEOPLE! In doubt? Many users WILL use the referral/cashback. For reference, about 10% of our users use referral, and 30-40% use the cashback. An easy implementation with a clear benefit for biz owners.

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

Thank you so much for taking the time to leave a review! ✨ The Smile Team ✨

It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Thank you for your review! We hope you enjoy the app!

Thanks for leaving us a 5 star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Jade & Smile Team ✨

Fast & helpful customer service

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating. Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.

Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!

Lynn was prompt, courteous, and was able to answer our questions.

Super helpful customer service team. App could do with better built-in analytics.

best loyalty program!

Thanks so much for taking the time to leave a review! - Angie and the Smile Team