Reviews for Smile: Loyalty & Rewards

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with. The app is great but the customer service takes it to another level.

The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).

We are unable to use Smile.io for Loyalty Rewards. Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this. Sadly we will need to look for a cheaper alternative.

Great app and support. I had some questions for app functionalities. Jade from support replied immediately and explained everything clearly. Highly recommend.

That Shoe Lady

2024-03-08

South Africa

Hello, Thank you for your review. We really appreciate it. We have reached out via email to see if we can be of any further assistance. Best regards David

Great solution and support for our retail fashion store.

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Love this app. Customers enjoy it as well. David from support has been very helpful!

awesome application , thank you

The app works well and the support team is very helpful and accommodating!

Great product and support. very easy to use.. come sign up at MyRubyLips.com

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

Andreandana was a great service rep.! Helped with all of my questions!

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping. Have only had to contact support a couple of times and they've been great and extremely responsive.

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

Lisa Gallagher was extremely helpful in getting my questions answered!

Fast, friendly, and professional support!

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!