Reviews for Smile: Loyalty & Rewards

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer. Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩 Lynn - Smile Team ✨

Universal Traveller

2024-11-06

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

great app. Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨

Great customer service Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Thank you for taking the time to leave this review. We have reached out by email to see how we can help. The Smile team

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well. Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨

Thank you for taking the time to rate us 5-stars! 🤩 Don't hesitate to reach out if you have any questions!

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans. (Thank you again, Shelby. You're a star!)

Amazing customer support! We smiled reading this review! Thank you so much :)))

Great experience so far and nice people at Smile. Thank you for the 5 star review! Smile Team ✨

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions!
 - Smile Team ✨

Speedy response time - Lisa was very helpful! Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have any questions!
 - Smile Team ✨

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast. Thank you so much!

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah! Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended! Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. 
 Smile Team ✨

having the best experience with this Smile . Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team. Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. 
 Smile Team ✨

Vogt Silversmiths

2024-10-31

Fast and helpful customer service. Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨

Erstwilder

2024-10-31

Prompt customer service Thank you for the 5 star review! 🙌 - Smile Team ✨

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏