Reviews for Smile: Loyalty & Rewards

Padel USA

2024-03-02

United States

Top notch Customer service!

Very easy to use and quick to get started! We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Thanks so much for leaving us a review! Angie & the Smile Support Team ✨

Unable to customize what you want to earn point by customer. After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features. Mar 1, 2024 updates. Offered an acceptable alternative to show product page pts.

Quick Support from Lynn ! Awesome app!

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!

Support was super fast and friendly. Wonderful service

Awesome stuff

Thank you so much for taking the time to leave a 5-star rating, we truly appreciate it! 💛 -The Smile.io Team

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

INSTANT ROI. This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit. Great service - fast response, NOT ai bots, REAL PEOPLE! In doubt? Many users WILL use the referral/cashback. For reference, about 10% of our users use referral, and 30-40% use the cashback. An easy implementation with a clear benefit for biz owners.

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! The Smile Team ✨

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.

Thank you so much for taking the time to leave a review! ✨ The Smile Team ✨

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

Thank you for your review! We hope you enjoy the app!

Thanks for leaving us a 5 star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Jade & Smile Team ✨

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

Fast & helpful customer service